CX dashboard 2.0 features customizable widget configurations and monthly tracker
When analyzing CX data, it helps to change how you want to display your results in an easy manner. We […]
CX
Add a pop of color and let your CX dashboard and widgets shine bright
Color makes everything better, right? When it comes to analyzing complex CX data, the answer is a resounding yes! Although […]
VoC Feedback: How to Collect It and Use Customer Insights
As customer expectations change, understanding what your customers really think is no longer a nice-to-have; it’s a must-have. Voice of […]
5 Best Practices on How to Strengthen Your VoC Program
Voice of Customer (VoC) is extremely important in creating the best products and offering the best services in any industry. […]
Customer Feedback Surveys: How to improve & steps to implement
“I am sorry, it is not our policy….” How frustrated you feel whenever a Customer Service guy fails to do […]
