New and improved: Navigation Menu
We’ve been diligently working on an initiative to improve the CX platform, first by improving the navigation flow. We’ve simplified […]
CX
New! CX Advanced Reporting: CSAT Dashboard Widget
If you’re sending customer satisfaction surveys to your customers, we have good news! As a part of our Advanced Reporting […]
What is Customer Churn: Rate, Analysis and Prediction
Customer churn is when customers cease their relationship with a company or business, typically by discontinuing their use of its […]
Introducing our advanced dashboard reporting for Customer Experience
Combine all your Customer, Operational, and Strategic intelligence into your CX Dashboard We’re excited to introduce our advanced dashboard reporting […]
5 Strategies to improve Net Promoter Score + Bonus Tip
Once you are done with the Net Promoter Score (NPS) survey and calculating the NPS score, the next step is […]
