How to Use Employee Surveys to Improve Customer Experience
Generally, businesses employ customer surveys & interviews to obtain feedback and improve customer experience (CX). Have you thought about using […]
CX
7 Critical Market Research Survey Questions Every Marketer Should Ask
Don’t we hear it most of the time that we need to do a market research before launching a new […]
Customer Feedback; Just a marketing tool or gas for your business engine?
Which one is it? Much has been said about customer feedback and its importance in the overall success of businesses. […]
Social Media crackles can kill your brand
As human beings, our brains are hardwired more sensitive towards negative or unpleasant news. So, it is not at all […]
How to use customer feedback to improve performance
There are a lot of ways you can use customer feedback and benefit from it. In this section I will […]
