Enhance Customer Experience by Eliminating this Mistake
This is a story about how a silly mistake can take away from your business. Enhance customer experience by eliminating […]
CX
Measure your Net Promoter Score (NPS) with QuestionPro’s online survey questions
For nearly every business Net Promoter Score (NPS) is a critical parameter in understanding their brand sharability. This is especially […]
How open ended online surveys can be used for creating client testimonials
Getting even your happiest clients to write a testimonial can be challenging especially if you are in the service industry. […]
Strategic customer engagement is key to better ROI
Recently the small business marketing world has been buzzing with the importance of retention platforms for small business growth. With […]
5 reasons why online survey software tools are a must have for startups
Over the last few years, online survey software tools have deeply penetrated the Indian market. While several startups have to […]
