“Why Should Companies Embrace Online Communities?” — Webinar Q&A
In this week’s webinar our speakers discussed the unique role that Online Communities play in today’s digitalized world, highlighting the […]
CX
Customer Renewal Survey: Why NPS Alone Isn’t Enough
A customer renewal survey asks account stakeholders for the input a single relationship score cannot capture on its own. Many […]
Why the mobile world needs competition
To say the mobile world is large is an understatement. Available devices are in the thousands, and users in the […]
Is MR innovation affecting MR best practices?
If you were to look at the market research industry as a whole, you’d see some interesting shifts occurring (note: […]
Keep them hooked!
Hurray! Someone is taking your survey! Beyond keeping the survey focused on an single objective, what can you do to […]
