What Is a Customer Persona and How Do You Build One?
A customer persona is a research-based profile that represents your ideal customer. It combines demographic data, psychographic traits, goals, pain […]
CX
#FridayFive – Stories from around the Web 5
It’s Friday already, and you all know what that means – your weekly #FridayFive is here once again! This is […]
The Biggest Reason Your Business is Failing
Every eight minutes a small business dies. Back in 2010 this added up to nearly 700,000 businesses, and it will […]
#FridayFive – Stories from around the web 4
Well Friday’s here again and it’s time once more for another edition of #FridayFive, where we strive to provide some […]
#FridayFive – Stories from around the web 3
It’s been an awesome week here in Seattle, tons of sun and warm weather! Amidst the lovely lack of rain, […]
