The Best Sandwich: A Customer Experience Story – Tuesday CX Thoughts
Feedback on a sandwich This will not be a debate on whether or not a hot dog is a sandwich. […]
CX
It is HOT out there! Can I have my refund? — Tuesday CX Thoughts
Charity can be hard work Since I joined QuestionPro, I am thrilled that I not only get time to volunteer, […]
Customer Perspective: What It Is & How to Measure It
Dealing with customers isn’t always easy because we don’t see things from their point of view. The strategic success of […]
Lost Customer Research: What it is & how to conduct it
Marketing and business are constantly changing, but marketing research stays consistent. Customer research identifies groups, requirements, habits, and lost customer […]
Free Online Suggestion Box: What It Is + How to Implement It
Many companies believe it’s better to ignore customer comments and suggestions to adhere to their strategy. These companies are the […]
