Customer Experience Analytics: What it is & how to use it
These days, businesses and organizations have a large number of customers. It is essential for any business to be aware […]
CX
Customer Growth: What it is, Guide & Strategies
Customer growth is not an option for most organizations; it is a must. Any company with ambitions beyond its immediate […]
3 Takeaways From XDay Spring 2022 – Tuesday CX Thoughts
While I tend to focus my blog on customer experience, I wanted to take a moment and recognize that the […]
Customer Happiness: What it is & How to Measure + Achieve It?
It can be difficult to win customers’ hearts and minds. What do they want? Knowing what they want and keeping […]
Client Management: What It Is + 10 Tips with Examples
Running a business takes time and effort. Client management is essential for success. A happy customer will likely offer recommendations, […]
