• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
QuestionPro

QuestionPro

questionpro logo
  • Products
    survey software iconSurvey softwareEasy to use and accessible for everyone. Design, send and analyze online surveys.research edition iconResearch SuiteA suite of enterprise-grade research tools for market research professionals.CX iconCustomer ExperienceExperiences change the world. Deliver the best with our CX management software.WF iconEmployee ExperienceCreate the best employee experience and act on real-time data from end to end.
  • Solutions
    IndustriesGamingAutomotiveSports and eventsEducationGovernment
    Travel & HospitalityFinancial ServicesHealthcareCannabisTechnology
    Use CaseAskWhyCommunitiesAudienceContactless surveysMobile
    LivePollsMember ExperienceGDPRPositive People Science360 Feedback Surveys
  • Resources
    BlogeBooksSurvey TemplatesCase StudiesTrainingHelp center
  • Features
  • Pricing
Language
  • English
  • Español (Spanish)
  • Português (Portuguese (Brazil))
  • Nederlands (Dutch)
  • العربية (Arabic)
  • Français (French)
  • Italiano (Italian)
  • 日本語 (Japanese)
  • Türkçe (Turkish)
  • Svenska (Swedish)
  • Hebrew IL (Hebrew)
  • ไทย (Thai)
  • Deutsch (German)
  • Portuguese de Portugal (Portuguese (Portugal))
Call Us
+1 800 531 0228 +1 (647) 956-1242 +52 999 402 4079 +49 301 663 5782 +44 20 3650 3166 +81-3-6869-1954 +61 2 8074 5080 +971 529 852 540
Log In Log In
SIGN UP FREE

Home Workforce

Why I Left My Fortune 500 Job For A Startup

Once upon a time I worked a Fortune 500 job. Everything was very expected. I came in at 9 and left at 5. I didn’t bother linking my creaky Outlook office email with my cellphone. My supervisor was mostly reasonable, generally kind, and never inspiring. Work was very much something I did so I could afford other, more enjoyable and memorable things.

It wasn’t a bad job, especially fresh out of college. I learnt what it meant to hold down a job; to be paid to do tasks that had real monetary value. In school, I was only responsible for this evanescent thing called “grades”. Now I was responsible for managing six-figure purchasing orders which, if processed incorrectly, could severely impact some store and some poor fool soul down the line. Responsibility was thrilling, and paired with a generous learning curve, I had an easy manageable time balancing working life with other “adult” things  (i.e paying rent, learning not to rage during commute, and how to deal with marauding ants.)

But then I got bored.

Most entry-level Fortune 500 jobs have very clear and strict job descriptions, which makes it easy to plug new graduates into existing teams. For the company, this is the most efficient and fool-proof way to maintain their workforce. For the individual, it becomes a toss-up. Maybe the strict job description is exactly what you want to do; more often than not, it’s 1/3 interesting and 2/3 tedium. This is not inherently bad especially when you’re starting off, but once you master the initial skills, the learning curve plateaus out quickly. Then it becomes a waiting game for promotions, especially if you’re in an old, traditional Fortune 500 that specializes in uncool products like paper towels and canned tuna.

I could have stuck it out. But patience has never been my strong suit, so I did the obvious 180 thing. I quit and went to a startup.

Transform your organization with our Employee Experience Survey and Analytics Platform. Request Demo

Unsurprisingly, almost everything changed overnight. I still remember my very first day: I tiptoed in wearing Hong Kong business casual (button down, blazer, bunion-inducing heels) only to almost be immediately bowled over by the CEO/Founder.

“Oh, there you are. Where the [duck] have you been?” He too was wearing a button down, but it was untucked, and his blue jeans were frayed at the ends from being constantly trodden by his Louis Vuitton loafers. Let it be known, I was still thoroughly, successfully intimidated.

I had been hired to support a Chinese expansion project, but in the month-long interval between hiring and showing up, the project had already been derailed. So in what I learnt would be classic startup fashion, management decided to move me from business development to project management.

“You’ll figure it out.” (Famous last words.)

“You do realize I’m a History major, right?”

“You don’t need to code to PM!”

I asked the next obvious question. “So where are the developers?”

“Oh, India!”

I had never managed anyone before, never mind someone halfway across the world.

“Here’s Slack, Youtrack, and of course, Skype. And a few Google docs.”

Another classic startup thing: business development will almost always understate tasks. ‘A few’ Google docs turned out to be a jungle of documentation, product backlogs, user stories, concept mockups, many from over two pivots ago.

“Hi,” I squeaked over Skype that night at 10PM. “How long are sprints again?” My team lead was too polite to laugh and/or cry.

A little more than six months later, here is what I have to say about startup vs Fortune 500 life:

Advantages

  • You learn like mad. Someone once told me startup life was like compressing ten years worth of work into two years. Whoever s/he was, they weren’t exaggerating. The learning curve never seems to plateau out and if you get bored, it’s because you can’t focus, not because there aren’t interesting problems to tackle.
  • Flexible Management. There’s a tacit understanding in startup life that everyone is more work-horse than human, and so rarely does someone blink if you show up at noon. So long as you get your work done, no one’s going to chase you down and demand you spend 40 hours at the desk. (Although the irony of the situation is, to get your work done, you’re pretty much compelled to spend 60+ hours slamming your forehead against the monitor.)
  • Opportunity to fail. Initially I wrote “opportunities to innovate”, but I think that hides the hard reality that you fail more often than not. It’s much better than it sounds. In fact, if your company is willing to take on the risk of allowing you to try new things, you’re one of the lucky ones. Fortune 500 entry-levels are structured so it’s almost impossible to fail, which means the rules are clearly and tightly set. It makes for little mistakes and much boredom. Ironically, having more responsibility and freedom has made me infinitely more invested in my job.

Disadvantages

  • Communication goes beyond 5 PM. “Work-life” balance as traditionally defined is a myth in startup culture,  especially if you have key team members half-way across the world. (And for the record, there is no way you’re getting anywhere without a product management software. Resign yourself to it.) For better or worse, people expect near-instant replies, and you’ll soon learn to wince at every Slack ping and Skype whoosh. Your CEO/Founder will come up with brilliant (and not so brilliant) ideas at 3 AM and he will let you know it.
  • “Standard Operating Procedure” is a luxury. Sure, there will be some common customer cases for which you have already figured out the appropriate solution for. But more often than not, something new will blind-side you, and there’s no real right answer other than to evaluate what information you have at hand and make your best educated (and gut) guess. As a startup, you haven’t firmly carved out your niche yet, so you’re often still scattered across multiple problems and products.
  • Beware burnout. Burnout is a very real thing in the industry, as I personally experienced around the seven-week mark. After watching me rat-race-run for about seven weeks, my direct supervisor took me aside and told me, half-wryly, half-bemusedly, that a job was like a marathon. You could sprint sometimes but not all the time, not if you wanted to make it to the end. It’s an apt metaphor and I’ve gotten better at conditioning myself.

Do you know what your employees are thinking? Try one of our employee surveys.

SHARE THIS ARTICLE:

About the author
Karen Chen

View all posts by Karen Chen

Primary Sidebar

Take your people experience to the next level!

Try our Employee Experience Survey and Analytics platform

Learn more

RELATED ARTICLES

HubSpot - QuestionPro Integration

Pricing Strategy: What it is, 7 Types + Examples

Dec 02,2022

HubSpot - QuestionPro Integration

Succession Planning: A Complete Guide for Mastering It

Jul 25,2022

HubSpot - QuestionPro Integration

Affective State: Types, Applications & Impact in Research

Dec 23,2024

BROWSE BY CATEGORY

  • Academic
  • Academic Research
  • Artificial Intelligence
  • Assessments
  • Audience
  • Brand Awareness
  • Business
  • Case Studies
  • Communities
  • Consumer Insights
  • Customer effort score
  • Customer Engagement
  • Customer Experience
  • Customer Loyalty
  • Customer Research
  • Customer Satisfaction
  • CX
  • Employee Benefits
  • Employee Engagement
  • Employee Engagement
  • Employee Retention
  • Enterprise
  • Events
  • Forms
  • Friday Five
  • General Data Protection Regulation
  • Guest Post
  • Insights Hub
  • Life@QuestionPro
  • LivePolls
  • Market Research
  • Marketing
  • Mobile
  • Mobile App
  • Mobile diaries
  • Mobile Surveys
  • New Features
  • non-profit
  • NPS
  • Online Communities
  • Polls
  • Question Types
  • Questionnaire
  • QuestionPro
  • QuestionPro Products
  • Release Notes
  • Research Tools and Apps
  • Revenue at Risk
  • Startups
  • Survey Templates
  • Surveys
  • Tech News
  • Tips
  • Training
  • Training Tips
  • Trending
  • Tuesday CX Thoughts (TCXT)
  • Uncategorized
  • VOC
  • Webinar
  • Webinars
  • What’s Coming Up
  • Workforce
  • Workforce Intelligence

Footer

MORE LIKE THIS

Credit-Unions-NPS-2025

Credit Unions NPS Leading in Loyalty in 2025

May 21, 2025

ken tcxt

Experience – What’s Included? | Tuesday CX Toughts

May 20, 2025

artificial-data

What is Artificial Data & How It’s Shaping Research

May 20, 2025

wells-fargo-nps-2025

Wells Fargo NPS 2025: What Businesses Can Learn

May 19, 2025

Other categories

  • Academic
  • Academic Research
  • Artificial Intelligence
  • Assessments
  • Audience
  • Brand Awareness
  • Business
  • Case Studies
  • Communities
  • Consumer Insights
  • Customer effort score
  • Customer Engagement
  • Customer Experience
  • Customer Loyalty
  • Customer Research
  • Customer Satisfaction
  • CX
  • Employee Benefits
  • Employee Engagement
  • Employee Engagement
  • Employee Retention
  • Enterprise
  • Events
  • Forms
  • Friday Five
  • General Data Protection Regulation
  • Guest Post
  • Insights Hub
  • Life@QuestionPro
  • LivePolls
  • Market Research
  • Marketing
  • Mobile
  • Mobile App
  • Mobile diaries
  • Mobile Surveys
  • New Features
  • non-profit
  • NPS
  • Online Communities
  • Polls
  • Question Types
  • Questionnaire
  • QuestionPro
  • QuestionPro Products
  • Release Notes
  • Research Tools and Apps
  • Revenue at Risk
  • Startups
  • Survey Templates
  • Surveys
  • Tech News
  • Tips
  • Training
  • Training Tips
  • Trending
  • Tuesday CX Thoughts (TCXT)
  • Uncategorized
  • VOC
  • Webinar
  • Webinars
  • What’s Coming Up
  • Workforce
  • Workforce Intelligence

questionpro-logo-nw
Help center Live Chat SIGN UP FREE
  • Sample questions
  • Sample reports
  • Survey logic
  • Branding
  • Integrations
  • Professional services
  • Security
  • Survey Software
  • Customer Experience
  • Workforce
  • Communities
  • Audience
  • Polls Explore the QuestionPro Poll Software - The World's leading Online Poll Maker & Creator. Create online polls, distribute them using email and multiple other options and start analyzing poll results.
  • Research Edition
  • LivePolls
  • InsightsHub
  • Blog
  • Articles
  • eBooks
  • Survey Templates
  • Case Studies
  • Training
  • Webinars
  • All Plans
  • Nonprofit
  • Academic
  • Qualtrics Alternative Explore the list of features that QuestionPro has compared to Qualtrics and learn how you can get more, for less.
  • SurveyMonkey Alternative
  • VisionCritical Alternative
  • Medallia Alternative
  • Likert Scale Complete Likert Scale Questions, Examples and Surveys for 5, 7 and 9 point scales. Learn everything about Likert Scale with corresponding example for each question and survey demonstrations.
  • Conjoint Analysis
  • Net Promoter Score (NPS) Learn everything about Net Promoter Score (NPS) and the Net Promoter Question. Get a clear view on the universal Net Promoter Score Formula, how to undertake Net Promoter Score Calculation followed by a simple Net Promoter Score Example.
  • Offline Surveys
  • Customer Satisfaction Surveys
  • Employee Survey Software Employee survey software & tool to create, send and analyze employee surveys. Get real-time analysis for employee satisfaction, engagement, work culture and map your employee experience from onboarding to exit!
  • Market Research Survey Software Real-time, automated and advanced market research survey software & tool to create surveys, collect data and analyze results for actionable market insights.
  • GDPR & EU Compliance
  • Employee Experience
  • Customer Journey
  • Synthetic Data
  • About us
  • Executive Team
  • In the news
  • Testimonials
  • Advisory Board
  • Careers
  • Brand
  • Media Kit
  • Contact Us

QuestionPro in your language

  • English
  • Español (Spanish)
  • Português (Portuguese (Brazil))
  • Nederlands (Dutch)
  • العربية (Arabic)
  • Français (French)
  • Italiano (Italian)
  • 日本語 (Japanese)
  • Türkçe (Turkish)
  • Svenska (Swedish)
  • Hebrew IL (Hebrew)
  • ไทย (Thai)
  • Deutsch (German)
  • Portuguese de Portugal (Portuguese (Portugal))

Awards & certificates

  • survey-leader-asia-leader-2023
  • survey-leader-asiapacific-leader-2023
  • survey-leader-enterprise-leader-2023
  • survey-leader-europe-leader-2023
  • survey-leader-latinamerica-leader-2023
  • survey-leader-leader-2023
  • survey-leader-middleeast-leader-2023
  • survey-leader-mid-market-leader-2023
  • survey-leader-small-business-leader-2023
  • survey-leader-unitedkingdom-leader-2023
  • survey-momentumleader-leader-2023
  • bbb-acredited
The Experience Journal

Find innovative ideas about Experience Management from the experts

  • © 2022 QuestionPro Survey Software | +1 (800) 531 0228
  • Sitemap
  • Privacy Statement
  • Terms of Use