QuestionPro is a company that has always been characterized by its innovative aspect and its passion for exploring and incorporating […]
QuestionPro Thrive: A Space to Visualize & Share the Future of Technology
Relationship NPS Fails to Understand Customer Experiences — Tuesday CX
The Net Promoter Score (NPS) is a metric system that measures customer satisfaction and loyalty. There are two main types […]
CX Platform: What it is, Importance & Best CX Platforms
Happy customers not only come back, but they also become loyal advocates. They spread the word about your brand. So, […]
How to Know Whether Your Employee Initiatives are Working
Imagine it’s January and you are getting ready to launch your flagship annual employee experience survey. You spent the last […]
How to Weighting Survey Data to Enhance Your Data Quality?
Weighting survey data implies fairness in the results. If there are too many young people and not enough older ones, […]
