Ding ding! We all know the sound of receiving text messages on our phones. How would you like to invite potential respondents to participate in your survey via SMS? SMS invitations will allow you to…
QuestionPro Communities: What is it? QuestionPro Communities provides a platform that allows companies to create engaged customer communities, collect real-time customer insights and impact customer experience. Offering both qualitative and quantitative functionality, QuestionPro Communities helps…
When creating a customer experience program, it’s important to track how well you are able to reach and engage your customers along the customer journey. One of those ways is through email. Monitoring emails sent…
In part one of the blog, I discussed the Agile Software Manifesto and how it drives success and improves the level of employee engagement. In this blog, I will discuss the 12 Principle from the…
I call Josh Bersin the Founding Father of modern-day people-analytics (I’m not the only one). He understood the gold mine sitting at the intersection of human-beings and data before most of us did. And he’s…
“Without ethical culture, there is no salvation for humanity”– Albert Einstein Culture Assessment: Definition Culture assessment is defined as a process of tinkering that helps organizations differentiate between ideal culture and real culture. Culture assessment…
