SMS can help you reach out to people easily and instantly, wherever they are. So, why not use SMS for sending out surveys and reaching your targeted customers in an instant?
Along with emails, SMS are another best means to collect feedback from your customers.
The benefits of SMS surveys include:
An instant way to reach out to customers
For customers, checking SMS is convenient and easy
Increased response rates
Reach a wider range of people
Increase customer engagement along the customer journey
SMS Survey distribution with QuestionPro
CX Question pro allows you to utilize all the benefits stated above….