QuestionPro users have been happily using smiley questions in their surveys to gather ratings for several attributes in the same question. 
Smiley rating questions are commonly used to get a clear sense of customer satisfaction, gauge customer experience related to a particular product/service or answer other key questions that can be easily rated within the range of happy to sad. …

Businesses are leaping beyond domestic borders to expand their marketplaces. Ever than before, it has become crucial for businesses to understand their audience. Keeping communication channels open in their native language has become a priority. Moreover, researchers and businesses are feeling the pressing need for creating multilingual and international surveys for both internal and external circulation.…

Researchers from all fields, including marketing, healthcare, communications, education, government, non-profit organizations, human resources, etc. use online surveys for data collection. An advanced survey maker is designed to support simple, as well as the complex needs of the researchers. Keeping up with the trend, many online survey platforms introduced the file upload question in the past.…

The Pew Research center recently published a research paper on respondent focus and data quality. The synopsis of the research paper states:
“Forced-choice questions yield more accurate data than select-all-that-apply lists”

What does this mean?
The research by Pew indicated that folks are not paying attention to multiple-choice questions – in jogging their memory and cognitive ability to recall and respond –…

Usage dashboard update 
Reacting to the client’s demand, we are introducing a major update in our previous usage dashboard. Using the new usage dashboard now you can easily gauge the overall adoption of surveys and data in your organizations. In addition to that, looking at the dashboard statistics you may dive into the problem areas shouting for your immediate attention. …