Developing habit-forming products and creating the behavior design that makes them possible, has changed from being just a nice-to-have to a need-to-have in the extremely competitive world of mobile apps, digital services and amongst any other products for that matter. That is exactly why QuestionPro had invited two knowledgeable product experts Nita Sharma and Arnie McKinnis to join Anup Surendran, VP of Product and Engineering at QuestionPro on the panel for our webinar on habit-forming products….
Turn Detractors into Promoters
Whew! What a day! Due to the popularity of our webinars, QuestionPro for the first time hosted two webinars. We wanted to show love to our European and Asian colleagues. We hope you enjoyed it and learned how to turn detractors into promoters.
Our experts for this webinar were Mark Salsberry and Joel Aach.…
Today we hosted the first webinar of the year, and what a great topic it was to kick-off our webinar series for 2016. Thank you, everyone, who attended and thank you, for the thoughtful questions. Below you can read a recap of what you might have missed from the webcast.
On the panel joining Karen Chen, Product Marketing Manager at QuestionPro, we were very pleased to have Andrew Heywood, Director of Talent Acquisition at DAQRI….
This week QuestionPro held another successful webinar when Anup Surendran, VP Product and Engineering here at QuestionPro was discussing “A 7 Step Framework For Building Amazing Products With Your Customers” with a product expert Eric Boduch. They explained each of the seven steps companies should follow in order to move from building good enough products to building great products….
We use Scrum to get our teams aligned. I look for other key things which are related to customers and I use this opportunity to follow up with the team on thoughts or items which could potentially deteriorate our customers’ experience.
Any meeting is an opportunity to observe what is happening to our customers through your employees. …