Holiday Shopping Trends 2021
With Black Friday just a week away, American shoppers are stressed about getting their gifts in time for the holiday. […]
CX
Tuesday Morning CX Thoughts – The “Customer Problem”
A great problem to have I was drawn to an article last week that talked about a large fast-food restaurant […]
How to Build A Perceptual Map? + [Free Template]
Survey data collection can be used to measure many different things, and one of the most key measurements you can […]
Tuesday Morning CX Thoughts – Many Happy Returns
Make it right the first time It is not often that I have to return an item I’ve purchased. I […]
QuestionPro is now the official survey and research partner of NISA Soccer
NISA will employ QuestionPro CX platform to gain insights and deepen the fan experience by enabling real-time, in-stadium, TV, and […]
