Market Intelligence: Definition, Types, Methods & Examples
Market intelligence collects and analyzes external market data to guide strategic business decisions. It helps to provide insights into market […]
CX
Business Intelligence: Definition, Methods, Types and Examples
Content Index Business intelligence: definition Business intelligence: types and methodologies with examples Advantages of business intelligence Importance of business intelligence […]
How to ‘KonMari’ the customer experience for maximum results
How many times have you asked yourself, “Does this spark joy?” after Marie Kondo broke the internet with her Netflix […]
The Importance of Customer Experience (CX)
At the top of every business’ goals list is to exceed its customers’ expectations in order to retain them as […]
The State of “Things” in America
A new syndicated study from EBONY/QuestionPro considers whether African-Americans today feel as hopeless as slaves heading to the New World during […]
