Revisiting the Gallup Q12 Part 1- Reader Response
There’s nothing quite like an over-the-top headline with an insane promise to get you reading, isn’t there? But this is […]
CX
4 new ways to use customer satisfaction results
Customer satisfaction results With the average customer satisfaction score above 8, you might tend to believe most of your customers […]
Use custom variable mapping to simplify reporting
Personalize your surveys If you’re like me, then you’re probably only using a handful of QuestionPro features. It’s like you […]
The 2 Questions Guaranteed to Increase Your Web Conversions
I’ll bet you never thought you could use surveys to increase your web site conversions! I’m not sure exactly why, […]
Why I Hate 5 and 7 Point Measurement Scales
One beginner online survey tip is to avoid using Yes/No questions whenever possible. Instead, you’re supposed to use 5 or […]
