Lovable Innovation Part 3: Five essential philosophies of lovable innovation
Boosting customer loyalty How can companies apply Lovable Innovation principles to consistently capture customers’ hearts? They must build the skills […]
CX
Lovable innovation part 2: Love essential philosophies to deliver lovable products
With lessons from Apple to GM The challenge for companies that desire to implement Lovable Innovation practices is that Love […]
Lovable innovation part 1: Essential philosophies to deliver lovable products
With lessons from Apple to GM In recent decades, management consultants who led the charge to “innovate or die!” have […]
Slider Scales Add Flash—and Improve Data Integrity—in Online Surveys
The traditional Likert scale —where survey participants specify their level of agreement with a statement (i.e., agree strongly, agree, neither […]
Q and A from 10-Point Checklist for Questionnaire Design Webinar held April 7th, 2010
QuestionPro and SurveyAnalytics recently presented with Kathryn Korostoff of Research Rockstar on the topic: 10-Point Checklist for Questionnaire Design. We […]
