Increase your profits by getting rid of difficult customers
Do we really ought to work with unappreciative customers? I’ve been told that every business has to work with “Difficult […]
CX
Social media’s opened our pandora’s box
A whole new world Social media’s given us all a lot of power. Now, our words and images can be […]
Small talk is big business
Positive word-of-mouth I listened in on a recent Word of Mouth Marketing Association (WOMMA) webinar in which John Moore, of […]
How is Marketing Like Popping Corn?
Today’s guest blogger is Chris Brown. Chris helps small and medium sized companies improve their marketing to get better sales results. […]
How to use social media to supplement your research
Let’s talk about research If you’ve been in the market or customer research business for longer than 20 years, then […]
