Mobile technology has quickly moved to the forefront of how we communicate and conduct business. As of November 2016, 77% […]
Mobile Survey Design: Benefits & Best Practices
Revenue weighted NPS: Not all customers are equal (but some are)
Have you calculated the impact of NPS on revenue? Do you know the difference between NPS and revenue weighted NPS? […]
Citizen Feedback – How Washington State Keeps a Pulse on Ferry Riders with an Online Panel
Major public transportation agencies are successfully leveraging the latest marketing research technology in community and panel management to better serve […]
QuestionPro Communities – New Online Communities App!
QuestionPro Communities – New Online Communities App! QuestionPro Communities is very excited to announce that we’ll be releasing a new […]
How to improve survey data quality
Numerous industry reports have consistently shown that, in comparison to other research methodologies, online research remains the dominant methodology of […]
