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Home Workforce

QuestionPro vs. Qualtrics: Who Offers the Best 360-Degree Feedback Platform for Your Needs?

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Leadership development continues to be at the forefront of most companies’ minds. With technologies continually evolving, it’s important to periodically reassess which one is the best fit for your 360 feedback program. Over the last several years we have made huge improvements in the development of our 360 degree platform at QuestionPro Workforce. Because we have had a significant number of clients switch to us from Qualtrics recently, if you are considering a Qualtrics alternative, we wanted to highlight a few reasons why we think it would be worth your time to consider our solution more closely.

While the 360-degree feedback platforms from QuestionPro Workforce and Qualtrics EX provide some similar features, flexibility in how the platform can be configured, pricing, and customer support are the three key areas why most companies have switched from Qualtrics to QuestionPro.

Key Features of QuestionPro Workforce’s 360-Degree Feedback Platform

Easy and quick survey creation: QuestionPro Workforce offers both off-the-shelf 360 degree feedback surveys, and also provides a great extent of flexibility for the organization to use its own questions, scales, logic and more.

QuestionPro 360 Degree Feedback Tool

Particularly if you are a consulting company, being able to accommodate your methodology and approach is of utmost importance. Companies like The Talent Strategy Group transitioned from Qualtrics to QuestionPro because they needed a platform to support their unique developmental models without exorbitant fees for rebuilding custom features.

Participant options: Feedback can be provided through surveys via email or by logging into the participant portal. Each client can choose the flow that works best for their culture and organization to maximize program participation.  

Highly configurable reporting: Because organizations have unique ways of setting up their reports that resonate best with their leadership and inspire action, QuestionPro Workforce has built in a high number of configurations into its reporting options.

Areas beyond the platform that make QuestionPro Workforce 360 stand apart

According to QuestionPro Workforce 360-Degree Feedback customers, the satisfaction with the platform is much more than just about the technology, it’s about the overall experience with the platform and the team.

Exceptional Support

  • Dedicated Customer Support: Clients particularly appreciate QuestionPro’s responsive and supportive customer success team, often described as an extension of the client’s team. 
  • Seamless transition: While a named customer success team member is with the client for their time with QuestionPro, clients particularly appreciate this support during the transition from their previous platform.

Cost-Effective

  • Affordable Pricing Structure: QuestionPro provides exceptional 360 degree feedback technology at a great value, and a significantly lower cost than Qualtrics.

We hope this short overview of our 360-degree platform piqued your interest. If you are looking for a new technology and would like to learn more about how QuestionPro Workforce could suit your needs, please contact us, we would love to show you a demo. 

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About the author
Sanja Licina, PhD
President of Workforce at QuestionPro. Organizational Psychologist and eternal optimist with a deep passion for data and technology, dedicated to transforming the world of work.
View all posts by Sanja Licina, PhD

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