Regarding Experience Management (XM) and Customer Experience (CX) platforms, we can have a tight competition: Medallia vs Qualtrics. Both platforms […]
Medallia vs Qualtrics: Experience Management Platforms Review
Wufoo vs Google Forms: Best Survey and + Form Builder
In the fast-paced digital world, gathering data through surveys and forms has become essential to running a successful business or […]
Data Security: What it is, Types, Risk & Strategies to Follow
Losing all your personal information, financial details, or important business data in a matter of seconds. Scary, right? In a […]
User Behavior: What it is, How to Understand, Track & Uses
User behavior is crucial to understanding how people interact with digital platforms. It refers to the actions and patterns of […]
Mass Personalization is not Personalization! — Tuesday CX Thoughts
Customers can be demanding. They want a good price. They want variety. They want fast service. They want personalization. They […]