Today we will learn about customer journey dimensions and some recommendations for the enhancement of the customer journey. In the […]
Customer Journey Dimensions: What they are & Tips
Customer Journey Benefits: What they are + Top 10
Many companies are looking for ways to analyze their current sales process to get more sales. A Customer Journey Map (CJM) […]
Non-response bias: What it is & How to avoid it
What is Non-Response Bias? Non-response bias is a type of bias that happens due to differences between those who respond […]
User-centered design: What it is + 4 Steps
Products are used by people. People should be the center of designing any product. User-centered design (UCD) is an optimistic […]
Customer delight: What it is with example
By taking care of your customer, you are actually setting in motion a process that fixes the system and improves […]
