Research involving people’s experiences and opinions needs authentic data, and one of the best ways to collect it is by […]
How to make a survey
Mobile-Friendly Surveys: What They Are & How to Make Them
According to a recent report from the Pew Research Center, 81 percent of adults in the U.S. own a smartphone, […]
7 Methods for Measuring Customer Satisfaction
It doesn’t have to be hard or expensive to figure out how to measure customer satisfaction. In fact, measuring customer […]
Employee Survey Questions: Top 20 survey questions to ask
Company success depends on employee satisfaction. That is not news to you, but how you obtain those insights may appear […]
Feature update: QuestionPro CX now lets you schedule reminders
Communicating with your customers is key to delivering a great customer experience (CX), before, during, or after a purchase. Doing […]