The ultimate aim of running a survey is to gain insights into the preferences, likes, dislikes, experiences, and choices of […]
Incentives in different languages with multilingual survey rewards
Your customers are more important than an NPS score
Since the emergence of the Net Promoter Score (NPS), organizations have based their customer experience and customer satisfaction metrics on […]
GDPR customer surveys – Top 7 tips to create GDPR compliant customer surveys
GDPR compliant customer surveys to measure customer satisfaction let you find out how was their experience after doing business with […]
Customer Feedback Surveys: How to improve & steps to implement
“I am sorry, it is not our policy….” How frustrated you feel whenever a Customer Service guy fails to do […]
Email Feedback: What Is It, Types, Tips & More
Email is a powerful tool for businesses and individuals in the ever-evolving digital communication landscape. It’s not just a means […]
