Release Notes – May 2021

At QuestionPro, we believe in continuous improvement and innovation to offer products that cater to the evolving needs of the world of research. Our team is constantly striving to make sure you get the insights you need to offer the best products and services.

We promised you there’s lot coming up in May, and here we are with a list of all the new features and enhancements released this month.

Research & Insights




  • SA-8811 – Fixed question preview issue with block logic where individual questions couldn’t be previewed.
  • SA-8776 – HTML is now maintained and not stripped when copying question text from one question to another.
  • SA-8772 – Fixed issue with data for text questions not included with scheduled reports.
  • SA-8819 – Fixed issue with Show/Hide question logic on the first question of the survey for condition NOT_BLANK.
  • SA-8801 – Fixed issue with survey locking due to dashboard filter.
  • SA-8768 – Added support for the lightbox attribute in our HTML rich-text editor.
  • SA-8728 – Fixed issue with emojis getting replaced with ‘?’ character in text input type questions.
  • SA-8803 – Fixed UI for request-response button on mobile view.
  • SA-8760 – Fixed issue with UTF (Multilingual) character encoding which was broken for email list upload.
  • SA-8796 – Fixed issue with smiley rating customizable scale option not available due to incorrect survey version ID.
  • SA-8624 – Fixed issue with images not displayed in the thank you email notifications.
  • SA-8789 – Added checks to not allow saving multiple custom themes with the same name.
  • SA-8744 – Added support for multiple responding (ABBS) for timed out survey status.
  • SA-8786 – Geo-tagging | Inconsistency with region/country names with GEOIP 2 update fixed.



  • Video based discussions : You can conduct video-based discussions to get an in-person understanding of what your community thinks about your product or service.

Bug Fixes

  • CM-2391 – Fixed issue with password reset emails where the links were not clickable
  • CM-2396 – Fixed issue with the status of batches in Members page when a survey is set as ‘Closed’
  • CM-2441 – Fixed issue with Mobile Download Incentive points not getting credited
  • CM-2415 – Fixed issue with the shared community not displayed when last selected panel is deleted
  • CM-2416 – Fixed loading and crashing issues in Communities mobile app

Customer Experience


  • Canvas Widget : Create your own custom widgets using the data collected. It will enable you to visualize the data by creating your own widget using custom JS & HTML.




  • EC-1105 – Fixed missing responses for forced validated questions issue when question randomization is applied within a block
  • EC-1147 – Fixed issue with API V2 while creating email list [Client Specific]
  • EC-1157 – Fixed 504 Gateway Time-out issue with Get Responses API V2 call [Survey Specific]
  • EC-1158 – Fixed issue with the negative value displayed for storage limit [Client Specific]
  • EC-1161 – Fixed issue with number representation in different formats on usage dashboard
  • EC-1167 – Fixed issue with restricting the sign-ups to university domain on the co-branded university portal

Hope these features and enhancements will help you advance research while ensuring the best experience for your audience, customers, and employees.

If you have any ideas, questions or feedback, please send them to us at