Release Notes October 2021

At QuestionPro, we believe in continuous improvement and innovation to offer products that cater to the evolving needs of the world of research. Our team is constantly striving to make sure you get the insights you need to offer the best products and services, here we are with a list of all the new features and enhancements released this month.

Research & Insights



Bugs and other enhancements

  • SA-8773 – Improved cookie management to handle 400 errors if multiple surveys were answered.
  • SA-9345 – Fixed UX-UI issues with the question validation popup.
  • SA-9269 – Fixed issue with incorrect language on PDF export for individual responses.
  • MR-571 – Fixed issue with balanced weights under Analytics.
  • MR-570 – Fixed SPSS report processing error if Maxdiff question is present.
  • EC-1242 – Added a new permission to restrict response deletion using roles.
  • EC-1272 – Fixed the issue with webhook sending an invalid response JSON for matrix question type.
  • EC-1271 – Fixed issue with GDPR – Data Rights Request not visible to sub-accounts.



Bugs and other enhancements

  • CM-2580 – Fixed the social sharing toggle issue.
  • CM-2565 – Fixed the issue of all topics that were not loading up any topics on clicking.
  • CM-2567 – Fixed issue with the rewards redeem button.
  • CM-2571 –  Fixed the issue of members not being able to join video discussions.
  • CM-2568 – Fixed documents not uploading issue.
  • CM-2569 – Fixed issues with the French translations.


Bugs and enhancements

  • NPS+ question responses will be copied now while copying a survey.
  • CX- 1940 – Fixed the Email/SMS Delivery issue wherein now SMS/Emails will be sent correctly.
  • CX-1957 – Fixed the flow where Notifications will be received with FTP Scheduler even without the workflow implementation.
  • CX-1986 – Fixed the Oh Snap error while extracting the closed-loop tickets in Excel.
  • CX-1998 – Fixed the SSO for Portal Users.
  • CX-2006 – Fixed the issue where CX Tickets emails were landing in SPAM folder.
  • CX-2032 – Fixed the issue of displaying correct timestamp for CX tickets both on Email and App.

Hope these features and enhancements will help you advance research while ensuring the best experience for your audience, customers, and employees.

If you have any ideas, questions, or feedback, please send them to us at