• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
QuestionPro

QuestionPro

questionpro logo
  • Products
    survey software iconSurvey softwareEasy to use and accessible for everyone. Design, send and analyze online surveys.research edition iconResearch SuiteA suite of enterprise-grade research tools for market research professionals.CX iconCustomer ExperienceExperiences change the world. Deliver the best with our CX management software.WF iconEmployee ExperienceCreate the best employee experience and act on real-time data from end to end.
  • Solutions
    IndustriesGamingAutomotiveSports and eventsEducationGovernment
    Travel & HospitalityFinancial ServicesHealthcareCannabisTechnology
    Use CaseAskWhyCommunitiesAudienceContactless surveysMobile
    LivePollsMember ExperienceGDPRPositive People Science360 Feedback Surveys
  • Resources
    BlogeBooksSurvey TemplatesCase StudiesTrainingHelp center
  • Features
  • Pricing
Language
  • English
  • Español (Spanish)
  • Português (Portuguese (Brazil))
  • Nederlands (Dutch)
  • العربية (Arabic)
  • Français (French)
  • Italiano (Italian)
  • 日本語 (Japanese)
  • Türkçe (Turkish)
  • Svenska (Swedish)
  • Hebrew IL (Hebrew)
  • ไทย (Thai)
  • Deutsch (German)
  • Portuguese de Portugal (Portuguese (Portugal))
Call Us
+1 800 531 0228 +1 (647) 956-1242 +52 999 402 4079 +49 301 663 5782 +44 20 3650 3166 +81-3-6869-1954 +61 2 8074 5080 +971 529 852 540
Log In Log In
SIGN UP FREE

Home Surveys

Using the 12 Principles of Agile Software Development to Drive Employee Engagement

employee engagement

In part one of the blog, I discussed the Agile Software Manifesto and how it drives success and improves the level of employee engagement. In this blog, I will discuss the 12 Principle from the manifesto that will help you keep your 2019 resolutions on the mark as an organization.

  1. Employee satisfaction through early and continuous delivery – We are prone to putting more emphasis on the big fix than we are on the first step. Employees want – above anything – access to things that are relevant, in operating order, and accretive to their experience. And they don’t want to wait around for it. Focus on delivering a culture or engagement enhancement (or fix) in shorter increments of time. And do that continuously.
  2. Accommodate changing requirements throughout the process – Whatever process you choose to deploy for managing culture and employee engagement, it should accommodate changing needs, interests, motivators, priorities, etc. Because those changes will most certainly be required.
  1. Frequent delivery of stuff that works – While related to #1, this is really more about “hacking away” at enhancements, fixes, alignment, progress. This is about doing the one thing that’s going to have the biggest impact (and is easiest to do) first. Focus on that, do it well, and then (only then) moving on to the next.
  2. Collaboration between the employees and the developers (HR, Leaders, Managers, Consultants, Etc.) throughout the project – You get it: involve people in the decisions that affect them. It’s much easier to deliver a winning solution when the end-user is involved throughout. Stop making assumptions. Stop lobbing your own interests into the mix without first considering the needs of others. Collaborate.
  3. Support, trust, and motivate the people involved – By the way, “collaboration” doesn’t just mean seeking their input. It also means getting them involved – like hands-on involved. But them in charge. Create stewardship and ownership for culture and employee engagement. If people want a culture that fits their distinct needs and interests, make them responsible for it. You trust them enough to hire them to do great things for your customers; why not trust them to do great things for your business?
  4. Enable face-to-face interactions – In an increasingly virtual world, it is increasingly important that we maintain face-time. Particularly when collaborating, solving, fixing, enhancing, advancing stuff. There are some great tools out there that can help you do this. It doesn’t mean that you all have to be in the same room – or that you have to get on a plan to work together. It just means you have to put a face with a name and with a voice.
  5. Progress over perfection – I know, you’re starting to see some key themes here. Let’s get more comfortable with stuff that moves the needle not because it’s fully baked, exactly as you want it, and pretty as can be. Progress isn’t always pretty – and it doesn’t have to be…as long as it is in fact progress. This means getting the end-user to accept the idea that you’d rather give them the next iteration, even if it’s not the end iteration.
  6. Make Culture and Engagement a System, not an Event – Culture is not a one and done exercise. So many organizations make the mistake of doing the hard work around culture and employee engagement annually; not regularly, as if it were any other important operating system in their business. It takes work. It takes patience, deliberation, dedication, and methodology. Build some muscle memory. And do it consistently. Rinse, repeat.
  7. Pay attention to and rely on data, analytics, and signals – As you well know, the workplace is dynamic. Assumptions are dangerous – at best, they’ll cause us to miss something; at worst, they can lead to disaster. Gather valid data on what’s working and what’s not. Understand what’s driving success in your culture. The smarter you are at the front end of any work you have to do, the less likely it will be that you’ll have to scrap your efforts. You’ll get it right the first time.
  8. Simplicity – This is my favorite. Under the Agile Software Manifesto, “Simplicity” is defined as “maximizing the amount of work that doesn’t get done.” How awesome is that?! And who wouldn’t sign up for it?! We over-engineer the bejeezus out of our workplace. Tone it down, my brothers and sisters. It’s complex, but it doesn’t have to be complicated. Do enough to get the job done for right now.
  9. Self-organizing teams outperform – every single time – Get out of the way. Skilled and motivated team members who have permission and decision-making power, deliver quality products. Give some guidance, establish some guardrails, be available to help remove obstacles. But then get out of the way.
  10. Monitor progress, reflect and adjust – Take a pause along the way to reflect on how things are going. Don’t be afraid to conclude they aren’t going as well as you had hoped. That’s part of the process – identify what’s not working and then fix it. Mistakes breed better results. But you have to monitor and respond to them, accordingly. This is where data can come in again. We like the Employee Net Promoter Score (eNPS) measure more than anything. It’s quick and easy. And it’s a powerful measure of trend, employee engagement, connection, affiliation, intent to stay, and willingness to put forth the discretionary effort.
Create memorable experiences based on real-time data, insights and advanced analysis. Request Demo

Ok, it may seem like a lot. But it’s really not. All of these things are related and feed off of one another. Agile is a mindset, not just a methodology. It takes some time for it to stick; just don’t give up before you’ve given it a fair shot. Doing so will require more than simply posting these Values and Principles. But it’s an awesome place to start. Imagine for a moment what your workforce would think when you told them you’re actually deploying a proven methodology to get and stay intentional about managing culture and the employee engagement it drives? The fact that you’ve even thought of doing so is more than most organizations will ever be able to say.

LEARN ABOUT: Employee Trust

Now, put your money where your mouth is and keep those 2019 Resolutions!

Compose and deploy staff experience and workplace culture surveys through the QuestionPro Workforce software. Gather employee data, analyze it, to improve your people processes.

Create a free account

SHARE THIS ARTICLE:

About the author
Charlie Judy

View all posts by Charlie Judy

Primary Sidebar

Gain insights with 80+ features for free

Create, Send and Analyze Your Online Survey in under 5 mins!

Create a Free Account

RELATED ARTICLES

HubSpot - QuestionPro Integration

What Do Managers Need Most? More Time and a Space to Be Vulnerable

Sep 19,2022

HubSpot - QuestionPro Integration

Price Elasticity: What It Is, Factors & Ways to Calculate it

Mar 15,2023

HubSpot - QuestionPro Integration

Employee Compensation: What it is, Types & How It Works

May 17,2023

BROWSE BY CATEGORY

  • Academic
  • Academic Research
  • Artificial Intelligence
  • Assessments
  • Audience
  • Brand Awareness
  • Business
  • Case Studies
  • Communities
  • Consumer Insights
  • Customer effort score
  • Customer Engagement
  • Customer Experience
  • Customer Loyalty
  • Customer Research
  • Customer Satisfaction
  • CX
  • Employee Benefits
  • Employee Engagement
  • Employee Engagement
  • Employee Retention
  • Enterprise
  • Events
  • Forms
  • Friday Five
  • General Data Protection Regulation
  • Guest Post
  • Insights Hub
  • Life@QuestionPro
  • LivePolls
  • Market Research
  • Marketing
  • Mobile
  • Mobile App
  • Mobile diaries
  • Mobile Surveys
  • New Features
  • non-profit
  • NPS
  • Online Communities
  • Polls
  • Question Types
  • Questionnaire
  • QuestionPro
  • QuestionPro Products
  • Release Notes
  • Research Tools and Apps
  • Revenue at Risk
  • Startups
  • Survey Templates
  • Surveys
  • Tech News
  • Tips
  • Training
  • Training Tips
  • Trending
  • Tuesday CX Thoughts (TCXT)
  • Uncategorized
  • VOC
  • Webinar
  • Webinars
  • What’s Coming Up
  • Workforce
  • Workforce Intelligence

Footer

MORE LIKE THIS

data-augmentation

What is Data Augmentation? Methods & Uses in Research

May 22, 2025

livecast a new way to do research

Here’s how LiveCast can help you survive the great Stanley Cup debate of 2025

May 22, 2025

Credit-Unions-NPS-2025

Credit Unions NPS Leading in Loyalty in 2025

May 21, 2025

ken tcxt

Experience – What’s Included? | Tuesday CX Toughts

May 20, 2025

Other categories

  • Academic
  • Academic Research
  • Artificial Intelligence
  • Assessments
  • Audience
  • Brand Awareness
  • Business
  • Case Studies
  • Communities
  • Consumer Insights
  • Customer effort score
  • Customer Engagement
  • Customer Experience
  • Customer Loyalty
  • Customer Research
  • Customer Satisfaction
  • CX
  • Employee Benefits
  • Employee Engagement
  • Employee Engagement
  • Employee Retention
  • Enterprise
  • Events
  • Forms
  • Friday Five
  • General Data Protection Regulation
  • Guest Post
  • Insights Hub
  • Life@QuestionPro
  • LivePolls
  • Market Research
  • Marketing
  • Mobile
  • Mobile App
  • Mobile diaries
  • Mobile Surveys
  • New Features
  • non-profit
  • NPS
  • Online Communities
  • Polls
  • Question Types
  • Questionnaire
  • QuestionPro
  • QuestionPro Products
  • Release Notes
  • Research Tools and Apps
  • Revenue at Risk
  • Startups
  • Survey Templates
  • Surveys
  • Tech News
  • Tips
  • Training
  • Training Tips
  • Trending
  • Tuesday CX Thoughts (TCXT)
  • Uncategorized
  • VOC
  • Webinar
  • Webinars
  • What’s Coming Up
  • Workforce
  • Workforce Intelligence

questionpro-logo-nw
Help center Live Chat SIGN UP FREE
  • Sample questions
  • Sample reports
  • Survey logic
  • Branding
  • Integrations
  • Professional services
  • Security
  • Survey Software
  • Customer Experience
  • Workforce
  • Communities
  • Audience
  • Polls Explore the QuestionPro Poll Software - The World's leading Online Poll Maker & Creator. Create online polls, distribute them using email and multiple other options and start analyzing poll results.
  • Research Edition
  • LivePolls
  • InsightsHub
  • Blog
  • Articles
  • eBooks
  • Survey Templates
  • Case Studies
  • Training
  • Webinars
  • All Plans
  • Nonprofit
  • Academic
  • Qualtrics Alternative Explore the list of features that QuestionPro has compared to Qualtrics and learn how you can get more, for less.
  • SurveyMonkey Alternative
  • VisionCritical Alternative
  • Medallia Alternative
  • Likert Scale Complete Likert Scale Questions, Examples and Surveys for 5, 7 and 9 point scales. Learn everything about Likert Scale with corresponding example for each question and survey demonstrations.
  • Conjoint Analysis
  • Net Promoter Score (NPS) Learn everything about Net Promoter Score (NPS) and the Net Promoter Question. Get a clear view on the universal Net Promoter Score Formula, how to undertake Net Promoter Score Calculation followed by a simple Net Promoter Score Example.
  • Offline Surveys
  • Customer Satisfaction Surveys
  • Employee Survey Software Employee survey software & tool to create, send and analyze employee surveys. Get real-time analysis for employee satisfaction, engagement, work culture and map your employee experience from onboarding to exit!
  • Market Research Survey Software Real-time, automated and advanced market research survey software & tool to create surveys, collect data and analyze results for actionable market insights.
  • GDPR & EU Compliance
  • Employee Experience
  • Customer Journey
  • Synthetic Data
  • About us
  • Executive Team
  • In the news
  • Testimonials
  • Advisory Board
  • Careers
  • Brand
  • Media Kit
  • Contact Us

QuestionPro in your language

  • English
  • Español (Spanish)
  • Português (Portuguese (Brazil))
  • Nederlands (Dutch)
  • العربية (Arabic)
  • Français (French)
  • Italiano (Italian)
  • 日本語 (Japanese)
  • Türkçe (Turkish)
  • Svenska (Swedish)
  • Hebrew IL (Hebrew)
  • ไทย (Thai)
  • Deutsch (German)
  • Portuguese de Portugal (Portuguese (Portugal))

Awards & certificates

  • survey-leader-asia-leader-2023
  • survey-leader-asiapacific-leader-2023
  • survey-leader-enterprise-leader-2023
  • survey-leader-europe-leader-2023
  • survey-leader-latinamerica-leader-2023
  • survey-leader-leader-2023
  • survey-leader-middleeast-leader-2023
  • survey-leader-mid-market-leader-2023
  • survey-leader-small-business-leader-2023
  • survey-leader-unitedkingdom-leader-2023
  • survey-momentumleader-leader-2023
  • bbb-acredited
The Experience Journal

Find innovative ideas about Experience Management from the experts

  • © 2022 QuestionPro Survey Software | +1 (800) 531 0228
  • Sitemap
  • Privacy Statement
  • Terms of Use