More than 1.5 million nonprofit organizations operate in the United States. Our charge is to make a difference in our communities…every day in everyday lives. And our collective impact is immeasurable.
There’s an adage in the world of work – one widely accepted in blind faith: “Customers come first.” Nowhere is this truer than in the Not-for-profit (NFP) realm….we exist solely for the people we serve….

Organizations understand that their employees are unique and so are their experiences. They, therefore, want and need the ability to track indicators for work culture and employee experiences over time. For too long organizations have been reactionary. Real-time monitoring of data arms HR professionals and business leaders to get in front of the challenges and opportunities. This is important especially if its a gap or a risk that needs immediate attention….

It’s one thing to say you have a vision, it’s another thing to get there. It’s one thing to have some values, and another to demonstrate that they are indeed valued. And it’s one thing to know who you want to be, and another entirely to understand who you really are today. When it comes to culture and employee experience (EX), we all too often focus on the end and pay very little attention to the means….

We are all familiar with the adage: customers come first. Organizations have been swearing by it for years. We exist, after all, because of our customers. And they can make or break us. For most organizations, customers indeed come first.
With the changing nature of the workforce, it’s time to change our views. If it works for our customers, wouldn’t it (shouldn’t it) work for our employees? Time has come to work on enriching the employee experience just as we do the customer experience….

The last time we published some of the findings from our growing database of culture and employee experience feedback gathered from organizations across the globe, we had 700K of them. I am so proud to announce that we recently (August 2019) crossed the 1M milestone! That’s one million datapoints gathered from real employees who are active in organizations across the globe –

94% of executives and 88% of employees are of the opinion that distinct workplace culture is necessary for business success, according to a recent survey conducted by Deloitte. For any organization, big or small, work culture is very important as it is what defines the organization. Aspects such as beliefs, behaviors, attitudes, principles are what cumulatively define an organization’s culture.