Customer Review Sites: What they are & Top 9
Customer Review Sites are now an integral part of every customer journey. It is, therefore, essential for companies to deal […]
CX
Google My Business Reviews: Insights for your business
Customers can hardly ignore Google My Business reviews and ratings when looking for companies and products online; the platform has […]
3 Things Holding Back Your CX – Tuesday CX Thoughts
Why listening and understanding are not the same thing In a bit of a personal confession, I will simply state […]
Are We Ready for “Normal”? – Tuesday CX Thoughts
Let’s Get This Show On the Road A recent version of the Kiplinger Letter (a weekly business and economic forecasting […]
My top 4 favorite CX myths – Tuesday CX Thoughts
So many urban legends, so little time Today is my oldest child’s 21st birthday. She has always been observant and […]
