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Home CX Page 160

CX

How Augmented Marketing is Re-Shaping Customer Behaviour

As the consumers are accepting the new technology the concept of augmented reality (AR) has emerged as an interactive technology […]

Enhance Customer Experience by Eliminating this Mistake

Enhance Customer Experience by Eliminating this Mistake

This is a story about how a silly mistake can take away from your business. Enhance customer experience by eliminating […]

Measure your Net Promoter Score (NPS) with QuestionPro’s online survey questions

For nearly every business Net Promoter Score (NPS) is a critical parameter in understanding their brand sharability. This is especially […]

How open ended online surveys can be used for creating client testimonials

Getting even your happiest clients to write a testimonial can be challenging especially if you are in the service industry. […]

Strategic Customer Engagement is Key to Better ROI

Strategic customer engagement is key to better ROI

Recently the small business marketing world has been buzzing with the importance of retention platforms for small business growth. With […]

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