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CX

New! Now Send Surveys directly from your Salesforce environment with our new app for AppExchange

Salesforce has become synonymous to Cloud Sales Database Management, the same way that QuestionPro has become synonymous for Surveys and […]

QuestionPro Vistaprint Case study - Increase NPS Response Rate

How We Increased NPS Response Rate 3x within 36 Hours

I proactively work with many digital communication teams today who work endlessly to improve communications with their customers, with email […]

online communities

Why Are Online Communities Taking Over The Insights World?

OK, let’s start with a clarification, when I say taking over the world, I mean they seem to be everywhere […]

Move over multiple pie charts in survey analysis – Introducing Spider Charts for deeper insights

If you do a random online survey of your friends and colleagues on if they like chocolates, the answer will […]

5 Ways to Collect NPS Feedback to Grow Your Business

Net Promoter Score (NPS) is the leading indicator of growth. Simple as the number may seem, the results are powerful […]

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