Manager Evaluation: What it is + How to Do It

Manager evaluations provide the basis you need to support supervisors so they can become notable leaders and help create a strong culture of engagement. In this article, we discuss how to evaluate your leaders’ performance, explore the different types of questions to ask, identify skills to assess, and highlight the benefits of evaluating their performance. Let’s discuss the manager evaluation.

What is Manager Evaluation?

In any organization, the manager evaluation process is essential to ensure that leaders meet expectations and contribute to the company’s goals. However, conducting these evaluations can be time-consuming and complicated. Luckily, some tools can help streamline the process. 

How to Evaluate your Managers’ Performance

The manager evaluation process is critical to ensure that your managers perform up to par. A few key steps involved in conducting a manager evaluation include setting objectives, collecting data, and analyzing results. Let’s take a closer look at each of these steps:

  • Setting objectives

Setting objectives is the first step in the manager evaluation process. You’ll need to decide what you want to assess and establish measurable goals. This will help you to focus your data collection and analysis.

  • Collect data

Next, you’ll need to collect data on your managers’ performance. This can come from a variety of sources, including direct observations, employee surveys, and customer feedback. Once you have this data, it’s time to start analyzing it.

  • Look for trends

Look for trends in the data, and identify any areas where improvement is needed. Be sure also to consider individual differences when interpreting the results. Finally, share your findings with your managers and work together to develop an improvement plan.

Essential organizational skills to assess

Here are some essential skills that manager evaluations can assess:

Leadership skills

These skills are crucial for managers, as they’re responsible for directing the activities of employees. It makes it an essential aspect of a manager’s performance evaluation. It involves skills managers use to influence people to collaborate to achieve a common goal. 

Organizations can assess these skills by evaluating managers’ ability to motivate employees and manage their strengths and weaknesses.

Effective communication skills 

Communication skills comprise speaking skills, writing skills, and understanding of non-verbal cues. Good managers prioritize open communication and pass information quickly and effectively to ensure all employees have the necessary information. 

Effective communication is also crucial for delivering constructive feedback. Organizations can assess the leader’s ability to communicate information in a simple, timely, and productive manner.

Strategic thinking and action planning

Strategic thinking is a vital skill for managers, as they’re responsible for determining the goals and strategy of their unit or organization. 

Companies can evaluate the manager’s ability to make feasible plans and achieve goals with limited resources.

The Benefits of Manager Evaluation

Manager evaluation can provide many benefits for both the manager and the company. It can help to identify areas where the manager is excelling and areas where they may need improvement. It can also help create a more objective system for feedback and promotion decisions. Finally, manager evaluation can help improve communication between managers and their employees.

Learn more about QuestionPro Workforce and discover how insights gathered through employee engagement surveys will help you build a stronger culture and a better business.