Agile software development is a value-driven discipline. At its root, agile values human creativity and ingenuity over all else. It […]
Guidelines to Employ Agile Values on Customer Experience Projects
Kanban Framework: How to Implement it in Customer Mapping
The Kanban framework is one of the most popular project management methods in use today. However, if you’ve never heard […]
Sampling Bias: Understending It & How to Avoid It + Examples
Imagine conducting a research study on the experience of driving a car, but all the participants are exclusively motorcycle users; […]
Fit the Product to the Customer
Guest Column by Dave Girolamo A #PureMichigan vacation While on vacation in Northern Lower Michigan, a retired couple walked past […]
VRIO Framework: What it is, Breakdown & Benefits
The VRIO framework is a trusted tool for businesses to find their competitive edge by assessing their valuable resources and […]
