How Artificial Intelligence Is Changing eCommerce

The future is here, and the future is artificial intelligence. A technology that once sounded futuristic is now here, and […]

Customer Effort Score (CES) Vs Net Promoter Score (NPS)

Wondering if you should focus on increasing customer loyalty or decreasing the customer efforts put into the interaction with your […]

Customer Effort Score is a measurement parameter to get information about the efforts the customers have to put into your […]

What is a Mobile Diary? Mobile diary market research is a qualitative research method employed as a way of gathering specific […]

We have some exciting new improvements and updates in the survey-taking experience! We know that the key to a successful […]