One of the lasting side effects of the Covid pandemic that we, as customer experience professionals, need to be mindful […]
Customer Journey Mapping is Dead — Tuesday CX Thoughts
Graphic Rating Scale: Pros & Cons + Examples
Facilitating regular employee assessments is one of the main duties of every human resources department. They must ensure that employees […]
Brand Attitude: What It Is & Why It Matters
Humans are motivated by feeling. When making a purchase, customers frequently rely on feelings such as comfort and trust in […]
Social Listening: What It Is & How to Do It Right
As a business, it is essential to comprehend how your audience perceives your brand, products, and services, and maybe most […]
10 Workplace Employee Experience Examples
Everybody needs inspiration from time to time at work. The workplace is not the focus of employee experience. The sense […]
