Customer data management is more important than ever in today’s world of information. And the rewards of this big data […]
Customer data management: What is it & how to do it?
Data Interpretation: Definition and Steps with Examples
A good data interpretation process is key to making your data usable. It will help you make sure you’re drawing […]
Employee Journey Map: What is It & How to Design It
Working life is quite a journey, so today, we will talk about the employee journey map and how to follow […]
Not With Perfection But With Gratitude – Tuesday CX Thoughts
Celebration Time Due to some unique positioning of the calendar, the past four days could have been a 4-day weekend […]
Customer Turnover: What it is & How to Calculate It
Customer turnover is another name for customer churn. It is one of the most significant indicators to examine for a […]
