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Do your customers miss you?

Do your customers miss you?

Pausing Can Be Noticed Over the past month, we had quite a bit going on at QuestionPro.  Exciting events with […]

User Experience Research: Definition, Types, Steps, + Uses

user-experience-research

Have you ever noticed how your favorite applications and websites appear to read your mind? How do they smoothly anticipate […]

XDay 2020 North America Recap

QuestionPro hosted our annual user conference – XDay, for our customers in North America on Tuesday, October 27, 2020. It […]

How will transactional NPS shape the future of CX?

net promoter score transacional

Transactional NPS is an indicator that aims to know customer satisfaction at a more granular level; that is, it offers […]

Market research vs marketing research: Know the difference

market-research-vs.-marketing-research

Have you ever wondered about the difference between market research vs marketing research? You’re not alone. A lot of people […]

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