Computer Security Survey

Computer security is essential for small, midsize and large organizations in order to detect computer usage and the prevent any illegal activities are conducted on the computer systems. A computer security survey can be conducted to understand the various types of computers being used by customers, avoid hacking on any of the existing computer systems, which antivirus is being currently used and other such angles related to computer security.

Computers have slowly and gradually taken over every aspect of our lives. From grocery shopping to making important banking transactions, every interaction is being conducted using computers. Computer security surveys can include questions about which software is the most popular, which antivirus is being extensively used, do most customers use paid or free versions etc. Each conversation or transaction for which an individual has been using the computer, may or may not be secretive but hacking that information will be invading an individual’s privacy. Information that can lead to data invasion needs to be collected and the best method to collect details is via a computer security survey.

Computer security survey questions can provide information about security issues that usually go unaddressed by an organization. Hacking has become an extremely widespread activity due to the vulnerability of the computer security across organizations. Conducting an effective questionnaire which includes appropriate computer security survey questions can help organizations identify areas where they can improve their cybersecurity.

Learn more: Computer Security Survey Template

There are five aspects of computer security which need to be addressed in a survey:

  • Antivirus Software: To avert any major attack on the software system, every organization must understand from the customers whether they have been using the latest update on their antivirus software or not. An updated antivirus software is one of the five most important factors which can prohibit an attack on the software. One of the computer security survey questions must revolve around the antivirus software.
  • Anti-Spyware Software: An anti-spyware software should always compliment the antivirus software. Spywares usually install themselves on a desktop or any computer system to carefully transfer important personal information such as credit card details, passwords of internet banking etc. to their servers. Having an anti-spyware software will protect the computer from any spyware attacks.
  • Ideal Password Protection Advice: Passwords have become an organic part of an individual’s online presence. Creating passwords that are secure in turn becomes a very essential aspect of computer security. Long passwords having special characters, capital alphabets etc. are considered to be strong. A computer security survey should contain a question about what do the customers consider ideal.
  • Regular Software Updates: Every software has glitches, glitches that are constantly improved. An organization or an individual should always keep their software updated. Updating the software at regular intervals will ensure that the computer system is the least vulnerable at any given point in time.
  • Firewall: Use a firewall so that the organization can identify the system’s susceptibilities and also prevent a hacker invasion. A firewall will make sure that those without an access to the computer will always be prevented. The user of the computer can securely access their system while eliminating those without access.

Learn more: Customer Satisfaction Survey Template

Here are the top 10 computer security survey questions:

  1. Who is responsible for installing and maintaining security software on your computer?
    • Employees
    • Administrator
    • IT Person

    Every organization has a team of individuals managing the computer security system. Include this question in the computer security questionnaire to gather and analyze the pattern amongst various organizations. Which organization prefers which type of maintenance can be evaluated by asking this question.

  2. Which version of Windows is installed on the computer that you normally use to connect to the Internet?
    • Windows 10
    • Windows 8.1
    • Windows 8
    • Windows 7
    • Windows Vista
    • Windows XP
    • Other

    The software installed on the computer has bugs which are regularly updated. Every computer needs to be perfectly updated with the latest version of Windows. This is one of the factors that can be analyzed to ensure that the software is regularly updated to improve computer security.

  3. Which web browser do you normally use?
    • Internet Explorer
    • Firefox
    • Mozilla
    • Opera
    • Netscape

    In the U.S., Google chrome has been holding the largest web browser market share for over 4 years now. Having said that, there are other web browsers such as Microsoft Internet Explorer, Mozilla Firefox and Apple’s Safari which are extensively used across the country. Including a question about web browser can help organizations to understanding whether their computer system is prone to security breaches via the web browser or not.

  4. How often do you use Windows Update?
    • It is set to update automatically
    • At least twice a week
    • At least once a week
    • At least once a month
    • Occasionally, when I remember
    • Never
    • I don’t know what Windows Update is

    The latest windows or any other software update will have the least number of issues. A computer needs to be updated regularly in order to be updated with standard configurations. There are updates that occur consecutively and might not be usually conducted by organizations. Some people prefer carrying out just major updates while the others regularly conduct each and every windows update.

  5. Do you have anti-virus software installed on your computer?
    • Yes
    • No
    • Don’t know

    As discussed in the section above, it is essential for each computer to have an antivirus software installed so that viruses can be kept at bay. Understand from the respondents whether they have an antivirus installed on their computer or not so that a data can be collected to learn customer preferences for antivirus installation.

  6. Which anti-virus software do you use?
    • Avast
    • Microsoft
    • ESET
    • Symantec
    • AVG
    • Avira
    • Kaspersky
    • McAfee

    There are many reputed antivirus softwares available in the market. Each one has its one pros and cons and a business manager would know that. By including this question in the computer security questionnaire, survey creators can gather insights about which is the most popular antivirus software and the reason for its popularity.

  7. How often do you update your antivirus software?
    • It is done automatically
    • At least twice a week
    • At least once a week
    • At least once a month
    • Occasionally, when I remember
    • Never
    • Never – the subscription has run out

    Every factor related to the computer must be updated regularly. An antivirus is one such factor which needs to be regularly updated. How many from the respondents prefer updating the antivirus regularly? – Gain information about this question by asking the list of survey respondents about it.

  8. Which anti-spyware software do you use?
    • Norton Internet Security
    • McAfee Internet Security / anti-spyware
    • PC-cillin Internet Security
    • Lavasoft Ad-Aware
    • SpyBot Search & Destroy
    • Pest Patrol
    • Webroot Spy Sweeper
    • Sunbelt CounterSpy
    • Microsoft AntiSpyware
    • Panda Internet Security
    • PC Tools Spyware Doctor
    • Aluria Spyware Eliminator
    • SpywareBlaster
    • SpywareGuard

    It is advisable that a computer should be installed with an antivirus and antispyware softwares as it makes the computer supremely secure. Ask the survey respondents about which is the most preferred anti-spyware software to analyze the popularity levels within the softwares. This way, anti-spyware software features can be analyzed to check computer security.

  9. Do you use firewall software on your computer?
    • Yes
    • No
    • Don’t Know

    Hacking of computers has become rampant. Installing a firewall software in the computers is a step in the right direction of securing the computer. Unauthorized entities cannot access the computer which lessens the chances of hampering security.

  10. Is the administration monitoring your computer all the time?
    • Yes
    • No
    • Don’t Know

    An organization’s computer needs to be monitored exhaustively. Learn from the respondents whether their computer is monitored round-the-clock to have a brief idea of whether security issues are regularly addressed or not.

Learn more: Supplier Evaluation Survey Template

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