Senior management needs to understand how market research impacts business decisions and performance. Market researchers are under constant pressure to […]
Four techniques to improve the business impact of research
Now generate multiple reports at once with QuestionPro Workforce
Generating reports from employee surveys is crucial for every office, every function, and every team is unique. What holds for […]
An engagement portal for your employee surveys and ideas
Employee surveys are crucial to organizations if they want to gather genuine feedback from their staff about various initiatives and […]
The irony of humility in CX
Remembering true service Last week as we honored Memorial Day in the U.S., it was a time for reflection. For […]
Customer Experience vs. Customer Service: Why are they different?
Though used interchangeably, customer experience vs customer service are not the same. Customer service (CS) is a part of the […]
