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Rating Scales for Data Analysis

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Create Your First Survey with Rating Scales for free using QuestionPro!

What is a "rating scale"? Questions that have rating scales are used when a survey creator wishes to have the respondents assign a particular value to the subject being rated. When examining and analyzing many responses at once, the survey creator can then easily identify trends.

The QuestionPro Survey Creation Process

Create. Easily create intuitive surveys using our simple yet effective interface. With over 30 different question types to choose from, 50 survey templates and a wide range of customization options, create the perfect survey in minutes.

Distribute. When it's time to send your survey out, choose from email, social media, embedding on your blog or website and more. Purchase respondents using QuestionPro Sample if you don't have any to send your survey to.

Analyze. Use QuestionPro's real-time summary to analyze results as they come in. Use filtering, graphs and charts to help analyze your data as well. If you need something more in-depth, export your survey results to SPSS or Excel.

For additional insight on rating scales, check out the QuestionPro blog.

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Watch the 1-minute tour

Popular Types of Rating Scales

Customer and client satisfaction
Likert Scale

A Likert scale is made up of the sum of various Likert items (a Likert item being an individual question). They are usually odd in number, with 5 or 7 choices the. The ends are usually defined with satisfaction measurements (positive and negative).

New product and services
Graphic Rating Scale

Graphic scales look a lot like Likert Rating Scales, with either end of the scale representing opposite. Using QuestionPro, the respondent can then click and drag a slider bar to indicate where they stand on a particular subject.

Event planning
Semantic Differential Scale

Semantic Differential rating scales usually contain opposite adjectives at the end of each object or event being rated. Commonly used in market research, the Semantic Differential rating scale can help you achieve a more forced-choice response.

Website feedback
Side-by-Side Matrix

The side-by-side matrix rating scale is useful when you want to combine two or more perceptions about the same subject. A respondent could be asked to rate the importance and satisfaction when rating customer service for a particular company.

Choosing a Rating Scale

In order to assist you in getting started with gathering feedback, we've included a short video clip to help you out.
To choose question types and corresponding the rating scale, using these simple steps:
Step 1: Create a QuestionPro account and login;
Step 2: Click the "Create a Survey" button toward the top of the page;
Step 3: Choose one of the options - either "New Survey" to work from scratch; "Upload a MS Word Document" to use our template and upload surveys created offline; or "Copy a Survey Template" to customize one of our pre-created templates.
Once you have your survey created, you can easily edit it in any way that fits your needs, or you have the option of duplicating the entire survey.

Rating Scales Using QuestionPro

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Rating Scales on Various Templates - Things to Keep in Mind

QuestionPro provides you with many options of creating, distributing and analyzing your surveys with various rating scales used within them. There are few things you should consider when choosing a solution provider for your online survey needs:

Creation

How vast is their selection of various rating scales? If the questions you need already exist with the corresponding rating scales, there would be no need to try and recreate it with additional parameters. If possible, are you able to take a baseline template and customize it to fit your needs?
QuestionPro's answer to these questions is yes!

Distribution

Once your surveys with rating scales are ready for feedback, does the solution provider you are considering have the channels to help you distribute, such as email invitations, managing email lists, embedding in a website, posting to social networks and through generating and posting QR codes?
QuestionPro give you all of these options and more!

Analysis

What happens now that your survey rating scale information is collected? Does your solution provider give you an option to view the rating scale information in a snap-shot like report with charts and graphs?
QuestionPro offers all of these options to you!

Creation

How vast is their selection of various rating scales? If the questions you need already exist with the corresponding rating scales, there would be no need to try and recreate it with additional parameters. If possible, are you able to take a baseline template and customize it to fit your needs?
QuestionPro's answer to these questions is yes!

Distribution

Once your surveys with rating scales are ready for feedback, does the solution provider you are considering have the channels to help you distribute, such as email invitations, managing email lists, embedding in a website, posting to social networks and through generating and posting QR codes?
QuestionPro give you all of these options and more!

Analysis

What happens now that your survey rating scale information is collected? Does your solution provider give you an option to view the rating scale information in a snap-shot like report with charts and graphs?
QuestionPro offers all of these options to you!

Creating, Administering and Analyzing Your Survey with Rating Scales: The Process

Create Surveys
Create Questionnaires

Use QuestionPro to create your survey with rating scales either using one of our pre-made templates, using an existing survey, or by creating your own, either with our intuitive interface or by using Microsoft™ Word™. QuestionPro has over 30 question types with various types of rating scales, logic branching, color themes and other options for customization.

Collect Responses
Collect Responses

Once your survey with rating scales is completed, you can then use our email distribution system, embed the survey into your website or blog, promote them using social media networks such as Facebook, Twitter and Google+, or by using our built in QR code generator. QuestionPro Surveys with rating scales look great on mobile devices or tablets.

Analyze Results
Results Analysis

With our full line of reporting features such as real-time summary, segmentation tools, trend analysis, pivot tables, and text analytics, analysis is efficient and effective. Need more in-depth options with your rating scale data? Export your survey data directly to Excel, SPSS, or CSV. And it's easy to share results with formatted Word™ and PowerPoint™.

QuestionPro is the leader in questionnaire creation, distribution and analysis

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