• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
QuestionPro

QuestionPro

questionpro logo
  • Products
    survey software iconSurvey softwareEasy to use and accessible for everyone. Design, send and analyze online surveys.research edition iconResearch SuiteA suite of enterprise-grade research tools for market research professionals.CX iconCustomer ExperienceExperiences change the world. Deliver the best with our CX management software.WF iconEmployee ExperienceCreate the best employee experience and act on real-time data from end to end.
  • Solutions
    IndustriesGamingAutomotiveSports and eventsEducationGovernment
    Travel & HospitalityFinancial ServicesHealthcareCannabisTechnology
    Use CaseAskWhyCommunitiesAudienceContactless surveysMobile
    LivePollsMember ExperienceGDPRPositive People Science360 Feedback Surveys
  • Resources
    BlogeBooksSurvey TemplatesCase StudiesTrainingHelp center
  • Features
  • Pricing
Language
  • English
  • Español (Spanish)
  • Português (Portuguese (Brazil))
  • Nederlands (Dutch)
  • العربية (Arabic)
  • Français (French)
  • Italiano (Italian)
  • 日本語 (Japanese)
  • Türkçe (Turkish)
  • Svenska (Swedish)
  • Hebrew IL (Hebrew)
  • ไทย (Thai)
  • Deutsch (German)
  • Portuguese de Portugal (Portuguese (Portugal))
Call Us
+1 800 531 0228 +1 (647) 956-1242 +52 999 402 4079 +49 301 663 5782 +44 20 3650 3166 +81-3-6869-1954 +61 2 8074 5080 +971 529 852 540
Log In Log In
SIGN UP FREE

Home Workforce

Workforce Management Reshaping in a Pandemic World

workforce management

It may sound like a daunting task to put together an efficient system that ties all the strings together but doing so will improve people management and can benefit the business greatly. This article will explore how to fit QuestionPro workforce software for a better understanding of employee culture during a COVID pandemic and how it has reshaped workforce management.

Content Index hide
1. What is Workforce Management?
2. How to have a successful workforce management strategy
3. Workforce Management and the pandemic
4. QuestionPro’s Management Software
5. Conclusion

What is Workforce Management?

In a nutshell, workforce management is a process meant to maximize the engagement of your employees, in turn increasing performance levels of the workforce through different steps. 

  • Gathering the data to forecast the workload

  • Staffing requirements and schedules are generated based on the data 

  • Assessing the performance based on the results

Let’s break down the term “Workforce Management”. Workforce refers to the people who are employed in your company and management – Management refers to the job of optimizing their productivity.

How to have a successful workforce management strategy

There are still three main components of a workplace: improving employee experience, better communication, and increased employee engagement and productivity.

In order to have a successful workforce strategy in place, many employers consider the following:

  • Forecasting and budgeting
  • Recruiting or applicant tracking system
  • Compliance 
  • Time management
  • Data reporting, analytics, and other key metrics 

So, how do you build a workforce management process and integrate it into a software solution in a pandemic world? There are many elements to consider. You must consider the right stakeholders, establish what is working well, identify the right systems, and form the right strategies and policies. You might have to do this over Zoom, depending on your nature of work.

LEARN ABOUT: Employee Experience Strategy

Selecting QuestionPro’s workforce is one of the best things that can be done. 

Workforce Management and the pandemic

We should not isolate the fact that the covid impact has changed the way we look at workforce management. It has created a new work routine and added work-from options to everyone’s work life. Virtual meetings and engagement have changed the way leadership and workforce management are defined previously.

LEARN ABOUT: Employee Trust

People are prone to anxiety, fading work-life balance, and many more challenges with this COVID invasion. This article will give you a quick peek at how to create an efficient Workforce management system that will put together your workforce even in these challenging times.

Working from home or adjusting to wearing masks each day, along with daily covid testing has reshaped the working landscape everywhere. Of course, some businesses may not have chosen to follow this protocol.

Every organization has specific needs for trusted workforce management software.

Learn About: Employee Lifecycle Management Software

QuestionPro’s Management Software

In QuestionPro, we have our own and use it with our employees and as many of us work from home we understand the effects COVID has had on the world.

The main purpose of our Workforce software is to create, send and analyze employee surveys – this can be used in many ways, such as feedback after an event, thoughts on working from home, etc.  

As employee engagement is crucial, the Workforce platform can map and track the employee lifecycle from onboarding to exit. It will give your business an idea of why people depart or stay within the organization. In this instance, you can find out for example if people have gotten used to the idea of working from home, taking PCR tests, and having to adjust.

Let’s face it, it was not easy for many. Further, QuestionPro offers a Workplace Genome where it will align with your workplace culture and collect data that will authorize you to generate solutions to improve levels of engagement at work.

The Workplace Genome feature could be used to understand how COVID has impacted workplace culture and how individuals within the organization are settling in with that idea. 

Another feature that can help understand key metrics but also create a time management system is 360-degree reviews from your workforce. As an admin, you will be able to track the assessment status of each individual and it can be auto-saved thus allowing for less fatigue and giving the respondent the option to take it over multiple sessions. Are employees really “working from home”?

LEARN ABOUT: 360 Leadership Assessment

Overall, QuestionPro can offer a lot of key features to better understand Workforce Management and create a suitable environment for all the employees working there in a pandemic world. It is really up to the business to decide how they want to use the features within the Workforce platform.

Besides the features mentioned above, there are many others – some of these include Employee Net Promoter Score, Leadership Assessment, Culture Measurement Model, and many more.

LEARN ABOUT: Leadership Assessment Tools

Conclusion

In conclusion, this all ties together to build an environment where the QuestionPro workforce management software can consider forecasting and budgeting, compliance at work, time management, data reporting and workforce analytics, and onboarding vs exit.

At QuestionPro we understand the effects that COVID has had on workforces. Especially for the managers, the CEO and, most importantly, the employees who have to adjust from taking their workplace stuff home, carrying cables, computers etc.

However, even though COVID was tough on a lot of us, the QuestionPro survey software tool can be used to understand and interpret the organizational viewpoints of the pandemic and relate them to the workforce. You never know, perhaps working from home has better reshaped the feature for Workplace Management and QuestionPro’s software will help you understand that. 

CREATE FREE ACCOUNT

Authors: Boyan Antonov and Rajeev Kandikuppa

SHARE THIS ARTICLE:

About the author
QuestionPro Collaborators
Worldwide team of Content Creation specialists focusing on Research, CX, Workforce, Audience and Education.
View all posts by QuestionPro Collaborators

Primary Sidebar

Take your people experience to the next level!

Try our Employee Experience Survey and Analytics platform

Learn more

RELATED ARTICLES

HubSpot - QuestionPro Integration

Release Notes - December 2022

Dec 28,2022

HubSpot - QuestionPro Integration

Cross-Channel Orchestration: What it is & How to Implement?

Oct 11,2023

HubSpot - QuestionPro Integration

Create a Poll in Slack: A Step-by-Step Guide

May 25,2023

BROWSE BY CATEGORY

  • Academic
  • Academic Research
  • Artificial Intelligence
  • Assessments
  • Audience
  • Brand Awareness
  • Business
  • Case Studies
  • Communities
  • Consumer Insights
  • Customer effort score
  • Customer Engagement
  • Customer Experience
  • Customer Loyalty
  • Customer Research
  • Customer Satisfaction
  • CX
  • Employee Benefits
  • Employee Engagement
  • Employee Engagement
  • Employee Retention
  • Enterprise
  • Events
  • Forms
  • Friday Five
  • General Data Protection Regulation
  • Guest Post
  • Insights Hub
  • Life@QuestionPro
  • LivePolls
  • Market Research
  • Marketing
  • Mobile
  • Mobile App
  • Mobile diaries
  • Mobile Surveys
  • New Features
  • non-profit
  • NPS
  • Online Communities
  • Polls
  • Question Types
  • Questionnaire
  • QuestionPro
  • QuestionPro Products
  • Release Notes
  • Research Tools and Apps
  • Revenue at Risk
  • Startups
  • Survey Templates
  • Surveys
  • Tech News
  • Tips
  • Training
  • Training Tips
  • Trending
  • Tuesday CX Thoughts (TCXT)
  • Uncategorized
  • VOC
  • Webinar
  • Webinars
  • What’s Coming Up
  • Workforce
  • Workforce Intelligence

Footer

MORE LIKE THIS

synthetic-data-vs-data-masking

Synthetic Data vs Data Masking: The Differences

Jun 5, 2025

Blending Qual and Quant

How blending qualitative and quantitative research drives better decisions

Jun 4, 2025

turf-analysis-in-product-launch

How using TURF Analysis can save your marriage (and your product launch)

Jun 4, 2025

hilton-nps-2025

Hilton NPS & Hotel Guest loyalty in 2025

Jun 4, 2025

Other categories

  • Academic
  • Academic Research
  • Artificial Intelligence
  • Assessments
  • Audience
  • Brand Awareness
  • Business
  • Case Studies
  • Communities
  • Consumer Insights
  • Customer effort score
  • Customer Engagement
  • Customer Experience
  • Customer Loyalty
  • Customer Research
  • Customer Satisfaction
  • CX
  • Employee Benefits
  • Employee Engagement
  • Employee Engagement
  • Employee Retention
  • Enterprise
  • Events
  • Forms
  • Friday Five
  • General Data Protection Regulation
  • Guest Post
  • Insights Hub
  • Life@QuestionPro
  • LivePolls
  • Market Research
  • Marketing
  • Mobile
  • Mobile App
  • Mobile diaries
  • Mobile Surveys
  • New Features
  • non-profit
  • NPS
  • Online Communities
  • Polls
  • Question Types
  • Questionnaire
  • QuestionPro
  • QuestionPro Products
  • Release Notes
  • Research Tools and Apps
  • Revenue at Risk
  • Startups
  • Survey Templates
  • Surveys
  • Tech News
  • Tips
  • Training
  • Training Tips
  • Trending
  • Tuesday CX Thoughts (TCXT)
  • Uncategorized
  • VOC
  • Webinar
  • Webinars
  • What’s Coming Up
  • Workforce
  • Workforce Intelligence

questionpro-logo-nw
Help center Live Chat SIGN UP FREE
  • Sample questions
  • Sample reports
  • Survey logic
  • Branding
  • Integrations
  • Professional services
  • Security
  • Survey Software
  • Customer Experience
  • Workforce
  • Communities
  • Audience
  • Polls Explore the QuestionPro Poll Software - The World's leading Online Poll Maker & Creator. Create online polls, distribute them using email and multiple other options and start analyzing poll results.
  • Research Edition
  • LivePolls
  • InsightsHub
  • Blog
  • Articles
  • eBooks
  • Survey Templates
  • Case Studies
  • Training
  • Webinars
  • All Plans
  • Nonprofit
  • Academic
  • Qualtrics Alternative Explore the list of features that QuestionPro has compared to Qualtrics and learn how you can get more, for less.
  • SurveyMonkey Alternative
  • VisionCritical Alternative
  • Medallia Alternative
  • Likert Scale Complete Likert Scale Questions, Examples and Surveys for 5, 7 and 9 point scales. Learn everything about Likert Scale with corresponding example for each question and survey demonstrations.
  • Conjoint Analysis
  • Net Promoter Score (NPS) Learn everything about Net Promoter Score (NPS) and the Net Promoter Question. Get a clear view on the universal Net Promoter Score Formula, how to undertake Net Promoter Score Calculation followed by a simple Net Promoter Score Example.
  • Offline Surveys
  • Customer Satisfaction Surveys
  • Employee Survey Software Employee survey software & tool to create, send and analyze employee surveys. Get real-time analysis for employee satisfaction, engagement, work culture and map your employee experience from onboarding to exit!
  • Market Research Survey Software Real-time, automated and advanced market research survey software & tool to create surveys, collect data and analyze results for actionable market insights.
  • GDPR & EU Compliance
  • Employee Experience
  • Customer Journey
  • Synthetic Data
  • About us
  • Executive Team
  • In the news
  • Testimonials
  • Advisory Board
  • Careers
  • Brand
  • Media Kit
  • Contact Us

QuestionPro in your language

  • English
  • Español (Spanish)
  • Português (Portuguese (Brazil))
  • Nederlands (Dutch)
  • العربية (Arabic)
  • Français (French)
  • Italiano (Italian)
  • 日本語 (Japanese)
  • Türkçe (Turkish)
  • Svenska (Swedish)
  • Hebrew IL (Hebrew)
  • ไทย (Thai)
  • Deutsch (German)
  • Portuguese de Portugal (Portuguese (Portugal))

Awards & certificates

  • survey-leader-asia-leader-2023
  • survey-leader-asiapacific-leader-2023
  • survey-leader-enterprise-leader-2023
  • survey-leader-europe-leader-2023
  • survey-leader-latinamerica-leader-2023
  • survey-leader-leader-2023
  • survey-leader-middleeast-leader-2023
  • survey-leader-mid-market-leader-2023
  • survey-leader-small-business-leader-2023
  • survey-leader-unitedkingdom-leader-2023
  • survey-momentumleader-leader-2023
  • bbb-acredited
The Experience Journal

Find innovative ideas about Experience Management from the experts

  • © 2022 QuestionPro Survey Software | +1 (800) 531 0228
  • Sitemap
  • Privacy Statement
  • Terms of Use