You may know that we’ve recently overhauled our SalesForce.com integration tools and offered them to all our license levels. In addition, we put together a short video on how to integrate your surveys with SalesForce.com and get the maximum benefit. In this video, we cover:

Set up SalesForce.com integration
Mapping surveys to an object
Mapping questions to fields
Sending email invites
Creating SalesForce.com templates
Configuring SalesForce.com workflow rules…

Sometimes it can be a little daunting trying to add widgets or other bits of code to your website or blog. Our friend Chris Abernethy has made it much easier by writing a simple WordPress plugin for IdeaScale portals. Now you can easily integrate the IdeaScale widgets with any WordPress website or blog without having to edit code….

When you log in to QuestionPro, IdeaScale, or MicroPoll, you’ve probably noticed the other applications in the very upper left hand corner. In the past, there was an additional fee to use these other tools.
However, today we’re happy to announce that all these other tools are included! So if you’re a QuestionPro user now, you’ll get to use IdeaScale and MicroPoll for free (and vice versa).

I just thought I’d give some quick statistics on who uses QuestionPro and how they use it. This is important because surveys are a very broad topic. Surveys are used in various forms — from Employee satisfaction surveys to Market research to customer satisfaction and of course public opinion polls. Since we service such a wide variety of customers, one of the challenges we face constantly is the balance between being too technical in once vertical (say market research) which may not apply in other areas like Employee satisfaction….