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Research
Spot Emerging Themes in Your Feedback with TextAI
Your feedback keeps changing. See what is emerging beyond the topics you already know. A product launch can introduce new…
Quota Management: From Simple Caps to Full Sample Control
You know exactly who you need to hear from. The right split by region. The right mix of customer segments.…
Explicit Data: What It Is, Examples, and How to Collect It
Explicit data is any information a customer or user hands over on purpose, like their name, an email address, or…
Stop Scouring the Whole Attic: Precise AI Chat with Source Selection
When your insights repository grows to thousands of qualitative interviews, usability recordings, and strategy decks, asking a broad AI search…
From Buried Audio to Instant Answers: Introducing Audio Analysis in InsightsHub
Market research teams and CX professionals spend dozens of hours every month conducting phone interviews, customer feedback calls, and recorded…
AI Incidence Rate: Estimate Before You Launch
How IR by AI helps you plan Specialized Sample feasibility Hook / Story You are on the Specialized Sample setup…
Survey Software
The EU AI Act and Research Data: What DACH Universities Should Ask Before Choosing a Survey Platform
For years, GDPR was the single compliance conversation a European university’s IT and legal teams needed to have with a research software vendor. The EU AI Act adds a second one.
Consortium Licensing for Universities: How Shared Procurement Models Cut Research Software Costs
Every university buying research software separately is negotiating alone against the same vendors, at the same time, for largely the same features.
From Isolated Surveys to a Connected Research Infrastructure Maturity Model for Universities
Most universities do not have a research infrastructure problem because they lack tools. They have one because they have too many, and none of them talk to each other.
Quota Management: From Simple Caps to Full Sample Control
You know exactly who you need to hear from. The right split by region. The right mix of customer segments.…
AI-Enabled Quality Assurance for Gulf Universities: Building Accreditation Evidence at Scale
How Gulf universities can use AI-enabled analytics, stakeholder feedback and governed evidence workflows to strengthen accreditation and continuous improvement.
Chronic Absenteeism in US Schools: How Student and Family Feedback Improves Attendance Strategy
Use student and family feedback to identify attendance barriers, target interventions and strengthen chronic absenteeism strategy across US school districts.
Customer Experience
Why Closed Loop Feedback Needs More Than Tickets: Introducing CLF Webhooks
Customer feedback rarely stays inside one system. A customer raises an issue. A Ticket is created. The support team works…
How to Measure Customer Experience: 8 Core Metrics
Here’s the uncomfortable truth about most CX programs: they collect plenty of data and still can’t tell you what to…
WhatsApp Surveys: Benefits, Use Cases, and Best Practices
WhatsApp has become one of the most widely used communication channels for businesses and customers. From order updates and customer…
From One Ticket View to Every Team’s View: Introducing Column Manager
Why support teams shouldn’t be forced to work from the same ticket layout Every support team works differently. A technical…
What Is Customer Effort Score (CES) and Why It Matters
Introduction Imagine contacting customer support to reset your password. Instead of receiving a quick solution, you’re transferred between multiple agents,…
The Right People. The Right Ticket. The Right Time: Introducing the Ticket Watchers & Notifications Upgrade
Support teams don’t struggle because they lack notifications. They struggle because they have too many of them. As customer support…
Employee Experience
How to Secure Your Feedback Ecosystem: Single Sign-On for EX Surveys
Gathering authentic workplace sentiment is the backbone of modern HR. From 30-day onboarding check-ins to annual engagement pulses, Employee Experience…
Turn Your Dashboards into Executive Presentations with Tab-Level Exports
When HR and People Analytics leaders prepare for quarterly reviews or board meetings, having data isn’t the challenge, it’s how…
The ‘Flat Average’ Trap: Why Fixed Averages Ruin 360 Feedback (And How to Fix It)
Imagine this scenario: A newly appointed engineering director receives her annual multi-rater review. She receives direct evaluations from 1 supervisor,…
Slice, Dice, and Personalize: Introducing Heatmap Custom Columns for QuestionPro Employee Experience
In the fast-evolving world of Employee Experience (EX), data is rarely straightforward. HR leaders and people analytics teams aren’t just…
From Data Clutter to Executive Clarity: Introducing Multiple Tabs for QuestionPro Employee Experience Dashboards
In the world of Employee Experience (EX), data is rarely the problem. Between annual engagement surveys, pulse checks, onboarding touchpoints,…
You Started an Open Forum to Help Your People. Don’t Let One Bad Actor Shut It Down.
You’re not the kind of leader who ignores what’s happening on the floor. You run engagement surveys. You care about…
LivePolls
Introducing LiveFeed sentiment analysis in LivePoll
LivePoll’s new AI-powered sentiment analysis turns your audience’s live open-text responses into themes, quotes, and an executive summary — instantly.
Elevating the Boardroom: Why Professional Environments Need “Essential Mode”
In the world of corporate facilitation, the line between engagement and distraction is razor-thin. While…
Polls, Quizzes, or Both? Introducing the LivePolls Unified Editor
Interactive sessions have become essential in modern meetings, classrooms, webinars, and events. Yet most engagement…
100 Questions for Self-Awareness to Improve Personal Growth
Have you ever stopped and thought, “Why did I react that way?” or “Could I…
15 Interactive Presentation Games to Engage Your Audience
In the world of presentations and public speaking, engaging your audience is crucial. A captivating…
Classroom Poll Templates for Better Student Engagement and Feedback
A classroom poll is a quick question a teacher sends to students during a lesson…
Communities
Moving Beyond Surveys: How Consumer Lens Helps Brands Understand Real Shopper Behavior
Why Survey-Only Research Is No Longer Enough Organizations invest significant time and effort in understanding…
Are Micro-Credentials What Do Students Actually Want? Inside the Unbundling of the Degree
The three-year degree is no longer the only credential that matters. Across higher education, learners…
The future of research: connecting what people say with real purchase behavior
For years, research has helped organizations understand what people think, feel, and intend to do.…
From raw numbers to real insight: Introducing Point Distribution Analysis in QuestionPro Communities
Understanding community engagement has never been about simply tracking activity. Most teams lookat familiar metrics…
Community Health vs Response Rates in Research Communities
When talking about research communities, most insight teams don’t have an engagement problem – they…
Why owning your community gives you the edge
Discover how owning your research community gives you speed, control, and better insights. Get better insights and top quality data.
Audience
Quota Management: From Simple Caps to Full Sample Control
You know exactly who you need to hear from. The right split by region. The…
AI Incidence Rate: Estimate Before You Launch
How IR by AI helps you plan Specialized Sample feasibility Hook / Story You are…
Research globally. Launch instantly. Here’s what that actually looks like in QuestionPro Audience
One parent project, one cost estimate, and a launch button that doesn’t wait for your…
Stop guessing your incidence rate. Let the AI read your screeners instead
Your broad audiences forgive a rough guess. Your niche ones send you back for a…
Your new global research footprint: 58 countries in one click.
Stop coordinating with five different sample suppliers just to run one international study. Effective global…
Stop waiting on support for credits: reconcile bad responses in minutes
You spotted the junk in your own data. Getting paid back for it should not…
LATEST POSTS
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Corengi turns QuestionPro into matching database
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Online Research Tool Key to Lobbying Firms Success Over PR FIRMS
Public Relations firms are still relying on older media analysis software which require more manpower to compile social media monitoring […]
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Follow up on Webinar: Learn How To Do a Conjoint Analysis Project in 1 Hour
On Thursday October 28th, 2010 SurveyAnalytics teamed up with Andrew Jeavons to present ” Learn How To Do a Conjoint […]
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Focus Groups Going Green Makes Good Business Sense
The Green agenda is on the forefront of everyone’s mind these days. Not only for the obvious environmental reasons of […]
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How to Use Market Research Polls the Right Way
Market research polls ask one question, get an answer in seconds, and show respondents how others voted before they even […]
