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Research
Spot Emerging Themes in Your Feedback with TextAI
Your feedback keeps changing. See what is emerging beyond the topics you already know. A product launch can introduce new…
Quota Management: From Simple Caps to Full Sample Control
You know exactly who you need to hear from. The right split by region. The right mix of customer segments.…
Explicit Data: What It Is, Examples, and How to Collect It
Explicit data is any information a customer or user hands over on purpose, like their name, an email address, or…
Stop Scouring the Whole Attic: Precise AI Chat with Source Selection
When your insights repository grows to thousands of qualitative interviews, usability recordings, and strategy decks, asking a broad AI search…
From Buried Audio to Instant Answers: Introducing Audio Analysis in InsightsHub
Market research teams and CX professionals spend dozens of hours every month conducting phone interviews, customer feedback calls, and recorded…
AI Incidence Rate: Estimate Before You Launch
How IR by AI helps you plan Specialized Sample feasibility Hook / Story You are on the Specialized Sample setup…
Survey Software
The EU AI Act and Research Data: What DACH Universities Should Ask Before Choosing a Survey Platform
For years, GDPR was the single compliance conversation a European university’s IT and legal teams needed to have with a research software vendor. The EU AI Act adds a second one.
Consortium Licensing for Universities: How Shared Procurement Models Cut Research Software Costs
Every university buying research software separately is negotiating alone against the same vendors, at the same time, for largely the same features.
From Isolated Surveys to a Connected Research Infrastructure Maturity Model for Universities
Most universities do not have a research infrastructure problem because they lack tools. They have one because they have too many, and none of them talk to each other.
Quota Management: From Simple Caps to Full Sample Control
You know exactly who you need to hear from. The right split by region. The right mix of customer segments.…
AI-Enabled Quality Assurance for Gulf Universities: Building Accreditation Evidence at Scale
How Gulf universities can use AI-enabled analytics, stakeholder feedback and governed evidence workflows to strengthen accreditation and continuous improvement.
Chronic Absenteeism in US Schools: How Student and Family Feedback Improves Attendance Strategy
Use student and family feedback to identify attendance barriers, target interventions and strengthen chronic absenteeism strategy across US school districts.
Customer Experience
Why Closed Loop Feedback Needs More Than Tickets: Introducing CLF Webhooks
Customer feedback rarely stays inside one system. A customer raises an issue. A Ticket is created. The support team works…
How to Measure Customer Experience: 8 Core Metrics
Here’s the uncomfortable truth about most CX programs: they collect plenty of data and still can’t tell you what to…
WhatsApp Surveys: Benefits, Use Cases, and Best Practices
WhatsApp has become one of the most widely used communication channels for businesses and customers. From order updates and customer…
From One Ticket View to Every Team’s View: Introducing Column Manager
Why support teams shouldn’t be forced to work from the same ticket layout Every support team works differently. A technical…
What Is Customer Effort Score (CES) and Why It Matters
Introduction Imagine contacting customer support to reset your password. Instead of receiving a quick solution, you’re transferred between multiple agents,…
The Right People. The Right Ticket. The Right Time: Introducing the Ticket Watchers & Notifications Upgrade
Support teams don’t struggle because they lack notifications. They struggle because they have too many of them. As customer support…
Employee Experience
How to Secure Your Feedback Ecosystem: Single Sign-On for EX Surveys
Gathering authentic workplace sentiment is the backbone of modern HR. From 30-day onboarding check-ins to annual engagement pulses, Employee Experience…
Turn Your Dashboards into Executive Presentations with Tab-Level Exports
When HR and People Analytics leaders prepare for quarterly reviews or board meetings, having data isn’t the challenge, it’s how…
The ‘Flat Average’ Trap: Why Fixed Averages Ruin 360 Feedback (And How to Fix It)
Imagine this scenario: A newly appointed engineering director receives her annual multi-rater review. She receives direct evaluations from 1 supervisor,…
Slice, Dice, and Personalize: Introducing Heatmap Custom Columns for QuestionPro Employee Experience
In the fast-evolving world of Employee Experience (EX), data is rarely straightforward. HR leaders and people analytics teams aren’t just…
From Data Clutter to Executive Clarity: Introducing Multiple Tabs for QuestionPro Employee Experience Dashboards
In the world of Employee Experience (EX), data is rarely the problem. Between annual engagement surveys, pulse checks, onboarding touchpoints,…
You Started an Open Forum to Help Your People. Don’t Let One Bad Actor Shut It Down.
You’re not the kind of leader who ignores what’s happening on the floor. You run engagement surveys. You care about…
LivePolls
Introducing LiveFeed sentiment analysis in LivePoll
LivePoll’s new AI-powered sentiment analysis turns your audience’s live open-text responses into themes, quotes, and an executive summary — instantly.
Elevating the Boardroom: Why Professional Environments Need “Essential Mode”
In the world of corporate facilitation, the line between engagement and distraction is razor-thin. While…
Polls, Quizzes, or Both? Introducing the LivePolls Unified Editor
Interactive sessions have become essential in modern meetings, classrooms, webinars, and events. Yet most engagement…
100 Questions for Self-Awareness to Improve Personal Growth
Have you ever stopped and thought, “Why did I react that way?” or “Could I…
15 Interactive Presentation Games to Engage Your Audience
In the world of presentations and public speaking, engaging your audience is crucial. A captivating…
Classroom Poll Templates for Better Student Engagement and Feedback
A classroom poll is a quick question a teacher sends to students during a lesson…
Communities
Moving Beyond Surveys: How Consumer Lens Helps Brands Understand Real Shopper Behavior
Why Survey-Only Research Is No Longer Enough Organizations invest significant time and effort in understanding…
Are Micro-Credentials What Do Students Actually Want? Inside the Unbundling of the Degree
The three-year degree is no longer the only credential that matters. Across higher education, learners…
The future of research: connecting what people say with real purchase behavior
For years, research has helped organizations understand what people think, feel, and intend to do.…
From raw numbers to real insight: Introducing Point Distribution Analysis in QuestionPro Communities
Understanding community engagement has never been about simply tracking activity. Most teams lookat familiar metrics…
Community Health vs Response Rates in Research Communities
When talking about research communities, most insight teams don’t have an engagement problem – they…
Why owning your community gives you the edge
Discover how owning your research community gives you speed, control, and better insights. Get better insights and top quality data.
Audience
Quota Management: From Simple Caps to Full Sample Control
You know exactly who you need to hear from. The right split by region. The…
AI Incidence Rate: Estimate Before You Launch
How IR by AI helps you plan Specialized Sample feasibility Hook / Story You are…
Research globally. Launch instantly. Here’s what that actually looks like in QuestionPro Audience
One parent project, one cost estimate, and a launch button that doesn’t wait for your…
Stop guessing your incidence rate. Let the AI read your screeners instead
Your broad audiences forgive a rough guess. Your niche ones send you back for a…
Your new global research footprint: 58 countries in one click.
Stop coordinating with five different sample suppliers just to run one international study. Effective global…
Stop waiting on support for credits: reconcile bad responses in minutes
You spotted the junk in your own data. Getting paid back for it should not…
LATEST POSTS
Discover the latest posts of our blog
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360 degree employee assessment survey
Since the days of implementing a formal employee appraisal system in the early 1950’s, modern businesses have come a long […]
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Employee engagement is dead, it’s all about culture!
Learn Why Employee Engagement is Dead and How Getting Serious About Culture Unlocks New Performance Culture is about what is […]
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定量的研究。定量調査とは何か、ヒントと例
定量調査とは? 定量的研究とは、定量化可能なデータを収集し、統計的、数学的、計算的手法を行うことにより、現象を体系的に解明することです。 定量的調査は、サンプリング手法を用い、オンライン調査、オンライン投票、アンケートなどの送付により、既存顧客や潜在顧客から情報を収集するものです。 その結果を数値として描き出すことができる。 これらの数字をよく理解した上で、製品やサービスの将来を予測し、それに応じて変更を加えていく。 定量調査の一例 は、患者さんが病院に入ってきたときに、医師が患者さんを診るのにかかる時間を把握するために行われた調査です。 患者満足度調査のテンプレートは、医師が患者を診察するのにかかる時間や、患者が病院に足を運ぶ頻度などを質問するために実施することができます。 リサーチインサイトの収集 定量的アウトカム研究は、社会科学の分野において、研究調査から定量的データを収集するために、上記のような統計的手法を使用して行われることがほとんどです。 この研究手法では、研究者や統計学者は、問題となっている量に関連する数学的な枠組みや理論を展開する。 定量調査のテンプレートは、客観的で精巧なものであり、多くの場合、調査的でさえあります。 この研究方法から得られる結果は、論理的、統計的であり、偏りのないものです。 データ収集は構造化された方法で行われ、全人口を代表する大きなサンプルに対して行われた。 定量的研究の特徴 定量調査の特徴として、以下のようなものがあります。 構造化されたツール。 定量的なデータを収集するために、調査、世論調査、アンケートなどの構造化されたツールが使用されます。 このような構造化された手法を用いることで、調査対象者から詳細かつ実用的なデータを収集することができます。 サンプル数 […]
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Quantitative Research: What It Is, Types & Methods
Quantitative research involves analyzing and gathering numerical data to uncover trends, calculate averages, evaluate relationships, and derive overarching insights. It’s […]
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Innovation and Employee Engagement: How to Build a Culture That Drives Both
Innovation and employee engagement are more connected than most organizations realize. When employees are invited to contribute ideas, solve real […]









































