We recently came across two customer requirements that we didn’t have an out of the box solution for. 1. Larger checkboxes/radiobuttons for touch screen surveys 2. Ability to check a checkbox/radiobutton by clicking on the…

Transactional (or event driven) surveys are the hottest item right now within the online research/surveying business. Fred Van Bennekom from GreatBrook consulting has put together a list of seven or eight practical items to think…

Living and doing business in Seattle (not to mention 80% of my social circle consists of Microsoft Employees) has some amount of impact on us. The latest “cool thing” we are thinking about doing is…

Reverse Extraction works in the same way as Extraction, except that the options not selected by the respondent are extracted (instead of extracting the options that are selected). Please see the What is Extraction. Please…

A couple of days ago we had an very interesting discusstion with Bob Thompson the CEO and Founder of CRMGuru.com. CRMGuru is one of the top sites for resources and deep know-how on CRM related…