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Research
Meet the New TextAI: From Theme Modeling to Complete Qualitative Intelligence
Every organization collects open-ended feedback. Customers tell you why they love your product. Employees explain what is preventing them from…
QuestionPro Delivers Full Platform Support Natively Across 230+ Languages
Multilingual has always been core to how QuestionPro is built. Researchers and CX teams around the world have been running…
How Can Your Market Research Agency Turn Years of Client Work Into a Competitive Advantage? A Complete Guide to InsightsHub for Market Research Agencies
Every market research agency has the same quiet problem. Somewhere in your drives is a brand tracker you ran for…
How Can Your Institution Turn Decades of Research Into Accessible, Trusted Knowledge? A Guide to InsightsHub for Higher Education
Academic institutions generate extraordinary amounts of knowledge. Research publications, student feedback surveys, accreditation evidence packs, committee minutes, faculty reports, grant…
How Can Your Brand’s Research Actually Drive Decisions? A Guide to InsightsHub for Brands
Brand teams are not running out of research. They are running out of ways to use it. The typical insights…
Introducing Custom Metrics in Advanced Cross-Tabs for QuestionPro BI
Advanced Cross-Tabulation has always been one of the most powerful analytical tools in QuestionPro BI, helping teams uncover relationships between…
Survey Software
Stop Losing Respondents to Your Matrix Questions: Introducing Carousel Layout
Matrix questions are among the most powerful tools in a researcher’s toolkit. They capture nuanced, comparative data across multiple dimensions…
Are Micro-Credentials What Do Students Actually Want? Inside the Unbundling of the Degree
The three-year degree is no longer the only credential that matters. Across higher education, learners are mixing short, stackable qualifications…
From Banning ChatGPT to Teaching AI Fluency: How Universities Are Rewriting Academic Integrity in 2026
Most universities spent two years trying to ban generative AI. That phase is ending. Detection tools proved unreliable, blanket bans…
QuestionPro Delivers Full Platform Support Natively Across 230+ Languages
Multilingual has always been core to how QuestionPro is built. Researchers and CX teams around the world have been running…
How Can Your Institution Turn Decades of Research Into Accessible, Trusted Knowledge? A Guide to InsightsHub for Higher Education
Academic institutions generate extraordinary amounts of knowledge. Research publications, student feedback surveys, accreditation evidence packs, committee minutes, faculty reports, grant…
What If Your Surveys Could Build Themselves? — Introducing Survey Agent
You already know what you want to ask. The questions are clear in your head. The research goal is defined.…
Customer Experience
Stop Starting from Scratch: How Journey Frameworks Help Teams Scale Customer Journey Mapping
Customer journey mapping has become an essential practice for organizations looking to improve customer experience, align teams, and drive business…
Predictive NPS and CSAT: How to Forecast Customer Loyalty Before It Slips
Learn how predictive NPS and CSAT models use behavioral data to forecast customer loyalty before scores drop — and act while the relationship is still recoverable.
Verified Purchase Follow-Up Survey: The Complete Guide to Turning Buyers into Advocates
Discover how a verified purchase follow-up survey captures real buyer feedback at the right moment — and turns it into loyalty, reviews, and measurable growth.
Who is accountable for the customer across silos? | Tuesday CX Thoughts
Most organizations today describe themselves as being customer-centric. On strategy slides, this often looks clear and convincing. Yet, few leadership…
CX Pain Points in Thailand: From Politeness to Loyalty with QuestionPro
Why Customer Experience In Thailand Is Still Underperforming? Customer experience in Thailand is a paradox. Thai brands invest millions in…
The “Silent” Integration: Why Real-Time Survey Data Matters More Than Ever
Customer feedback moves fast. Your business should too. Today’s organizations are collecting more data than ever before through customer experience…
Employee Experience
You Started an Open Forum to Help Your People. Don’t Let One Bad Actor Shut It Down.
You’re not the kind of leader who ignores what’s happening on the floor. You run engagement surveys. You care about…
You Don’t Have to Wait for the Next Big Survey: Conversations Gets You Answers In Real-Time
THE PROBLEM We ran our annual engagement survey. Scores dipped on ‘Manager Communication.’ Now what? If you’ve sat in that…
Unlock Deeper Insights with the Scorecard: All Options View
n survey analysis, clarity and flexibility are key. That’s why the Scorecard: All Options View feature in QuestionPro Employee Experience…
Share Dashboards with Custom Groups in QuestionPro EX Portal
Managing employee experience data effectively means getting the right insights to the right people at the right time. Today, we’re…
eNPS Scores for Top Companies: 2025 Industry Leaders & Trends
Do you know your company’s eNPS score, or how it compares to the eNPS scores for top companies? The best-looking…
Employee Engagement Levels to Improve Retention
Employee engagement levels are one of the clearest indicators of how your employees feel about their work and how likely…
LivePolls
Elevating the Boardroom: Why Professional Environments Need “Essential Mode”
In the world of corporate facilitation, the line between engagement and distraction is razor-thin. While…
Polls, Quizzes, or Both? Introducing the LivePolls Unified Editor
Interactive sessions have become essential in modern meetings, classrooms, webinars, and events. Yet most engagement…
100 Questions for Self-Awareness to Improve Personal Growth
Have you ever stopped and thought, “Why did I react that way?” or “Could I…
15 Interactive Presentation Games to Engage Your Audience
In the world of presentations and public speaking, engaging your audience is crucial. A captivating…
Most Popular Classroom Polls for Student Engagement and Feedback
Engaging students in the classroom has always been a priority for educators. In today’s digital…
23 Most Popular Food and Drink Trivia Templates of All Time
Fast food, an integral part of modern culture, has left an indelible mark on our…
Communities
Are Micro-Credentials What Do Students Actually Want? Inside the Unbundling of the Degree
The three-year degree is no longer the only credential that matters. Across higher education, learners…
The future of research: connecting what people say with real purchase behavior
For years, research has helped organizations understand what people think, feel, and intend to do.…
From raw numbers to real insight: Introducing Point Distribution Analysis in QuestionPro Communities
Understanding community engagement has never been about simply tracking activity. Most teams lookat familiar metrics…
Community Health vs Response Rates in Research Communities
When talking about research communities, most insight teams don’t have an engagement problem – they…
Why owning your community gives you the edge
Discover how owning your research community gives you speed, control, and better insights. Get better insights and top quality data.
The best Walr / QuenchTec alternative? Meet QuestionPro Communities
Over the last few years, we’ve heard the same feedback from researchers, insights teams, and…
Audience
Are Micro-Credentials What Do Students Actually Want? Inside the Unbundling of the Degree
The three-year degree is no longer the only credential that matters. Across higher education, learners…
Top 8 Panel Research Companies for Quality Research in 2025
Great research starts with talking to the right people. If you are working on a…
Demographic Groups: Definition, Types, And How to Use Them?
Understanding your audience is essential for making meaningful connections! One of the best ways to…
2024 Presidential Election Polls: Harris vs. Trump
With the 2024 U.S. presidential election fast approaching, recent polls shed light on voter preferences…
Top 10 Dynata Alternatives & Competitors
Despite being a significant player in the market research industry, Dynata and its clients have…
Target Audience Analysis: What is it, Steps to follow
Understanding and recognizing your target audience is the most important step in any successful marketing…
LATEST POSTS
Discover the latest posts of our blog
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Top 20 survey features to consider while choosing a research software
Are you feeling baffled by the number of survey features that online tools offer? Not sure which features are the […]
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Monitor employee trends, improve employee experience, and work culture
Conducting employee surveys is crucial to gather workforce insights. The frequency of these surveys, question types, and length can play […]
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A better way to add complex logic to surveys is coming on February 1st
Creating a smart survey is about mapping the respondent experience based on their profile information and how they respond to […]
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カリフォルニア州消費者プライバシー法（CCPA）-知っておくべきことすべて
カリフォルニア州では、2018年6月下旬に消費者プライバシー法「AB 375」が成立しました。 2020年1月1日から施行され、欧州連合の一般データ保護規則（GDPR）と比較して、米国企業への反発が強いとされています。 カリフォルニア州消費者プライバシー法（CCPA）は、GDPRよりも広い視野を持つとされており、個人情報の所在を特定し、保護するためのセキュリティに大きな課題を突きつけています。 CCPAとは？ CCPAは、米国で最も包括的なデータプライバシー法の1つです。 CCPAは、主に個人または個人データの収集と使用に関する消費者の権利に焦点を当てています。 CCPAのもと、カリフォルニア州のすべての住民が、企業が保存しているすべての個人データの開示を求める権利を行使できるようになりました。 さらに、消費者は、会社が個人データを共有するすべての第三者の全リストを要求することもできます。 最も大きな変更点は、データ漏洩がないにもかかわらず、消費者がカリフォルニア州政府が提示したプライバシーガイドラインに違反していると判断した場合、その組織を訴えることができる権限を付与したことです。 誰がCCPAを遵守する必要があるのか？ この法律は、カリフォルニア州居住者の個人情報を収集・処理し、カリフォルニア州内で事業を行っているすべての営利事業者に適用されます。 1798.145.に規定された3つの条件を満たす企業は、CCPAに準拠する必要があります。 これらの条件は 年間総収入を超える事業 以上であること 25百万ドル 年間50000人以上のカリフォルニア州民の個人情報を共有または受領する事業者。 カリフォルニア州の住民の個人情報を販売することにより、年間売上の50％以上を得ている会社。 QuestionProでは、CCPA対応のためにどのような取り組みをしていますか？ […]
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California Consumer Privacy Act (CCPA): Everything you need to know
The California Consumer Privacy Act is a California privacy law that gives residents more control over how businesses collect, use, […]
