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    • Market Research
    • Market Research

    Survey Research: Definition, Examples and Methods

    Survey Research: Definition, Examples and Methods
    • CX

    Service Profit Chain: What it Is + Step-by-Step Guide

    Service Profit Chain: What it Is + Step-by-Step Guide
    • CX

    Three Emotions that Really Matter in CX — Tuesday CX

    Three Emotions that Really Matter in CX — Tuesday CX
    • LivePolls

    Feedback Tools for Teachers: What They Are + Techniques

    Feedback Tools for Teachers: What They Are + Techniques
    • Academic Research

    Ethics in Research: Understanding its Importance + Best Practices

    Ethics in Research: Understanding its Importance + Best Practices

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Research Suite

Survey Research

Survey Research: Definition, Examples and Methods

Survey Research is a quantitative research method used for collecting data from a set of respondents. It has been perhaps…

Price segmentation involves splitting customers into categories and offering them pricing options. Learn how to implement it effectively.

Price Segmentation: What is it, types + how to use

Price segmentation is one of the most effective ways to set prices for your goods or services. Price segmentation can…

Software evaluation determines the quality and effectiveness of software applications. It helps to identify the software's opportunities.

What is Software Evaluation & How to Evaluate it Effectively

Software evaluation is important for businesses and organizations that want to buy software that meets their needs and gives them…

Let's learn why price optimization is important and how to implement it effectively in your business strategy with this comprehensive guide.

Price Optimization: What it is, Importance & Guide

Have you ever wondered how companies decide on the prices of their products or services? It’s not just a random…

A correlation matrix is a statistical tool that measures the strength & direction of relationships between two or more variables. Learn more.

Correlation Matrix: What is it, How It Works with Examples

A correlation matrix is a statistical tool that shows how strong and in what direction two or more variables are…

Business analysis uses tools and techniques to provide value to stakeholders. It assists organizations in identifying their needs.

Business Analysis: What it is, why to use + steps to follow

Business analysis uses tools and techniques to provide value to stakeholders. It assists organizations in identifying their needs and requirements.…

Survey Software

Slack polls allow you to analyze team satisfaction, performance, and engagement. Create a Poll in Slack using QuestionPro Instant Answer!

Create a Poll in Slack: A Step-by-Step Guide

Create a Poll on Slack and take the first step toward getting rapid and accurate input from your team! You…

Businesses employ a product survey to gain customer opinions. This survey can be done before, during, and after product development.

Product Survey: What is it, Importance & Tips

If you believe you have a truly excellent product, success measures such as increased product utilization, less churn, more delighted…

Understanding how students feel during the educational process is essential for the student experience, ensure success, and prevent dropout.

Student Experience: What is it, Importance + Why to consider

“Student experience” is not a new term, but it is becoming more and more important to institutions. What is exactly…

Total survey error is the total of all errors that could be present in a survey and impact its accuracy and dependability. Learn more.

Total Survey Error: How to Plan & Benefits of Implementation

Total survey error (TSE) is a term for the many possible sources of error in survey research, affecting how accurate…

Both a paper survey vs online survey have pros and cons. Learn the comparative difference and choose the effective one to meet your needs.

Paper Survey vs Online Survey: Comparative Difference

Market research requires continual operations in numerous market segments. Thus it is no simple task. Using surveys, you can learn…

Sunsetting Forms and Polls Products: Time to Upgrade to LivePolls and Surveys

After many years of faithfully supporting our community with simple Forms and Polls, we would like to inform our users…

CX

Find out how the Service Profit Chain increases profits by giving great customer service and keeping workers interested. Learn more.

Service Profit Chain: What it Is + Step-by-Step Guide

Researchers at Harvard University came up with the service-profit chain. It talks about how the happiness of workers affects the…

Customer experience software platforms tend to rely on a customer feedback loop based on two emotions: Delight and Rage. Let's discuss it.

Three Emotions that Really Matter in CX — Tuesday CX

Technology is amazing. We continue to explore new areas in customer experience strategy, such as machine learning in customer service,…

Unleash Servqual power: Recognize this model for evaluating service excellence and providing excellent customer experiences. Learn how now!

Servqual: What it Is + How To Understand the Model

Servqual is a model that is generally used to measure service quality. It was made by Parasuraman, Zeithaml, and Berry.…

Understanding customer behavior can drive remarkable experiences and foster long-term customer loyalty.

Behavior Science: The Delight of CX Management — Tuesday CX

In the realm of customer experience management (CEM), businesses are constantly striving to provide exceptional experiences that leave a lasting…

Employer evaluation is the process of evaluating an employer's success and work environment. Learn how to do a successful evaluation.

Employer Evaluation: What it is, Advantages + How to do it?

A key component of human resource management is employer evaluation, which entails evaluating how well a firm performs as an…

Discover the power of a robust customer service model to enhance customer experiences and drive business success. Learn more here.

Customer Service Model: The Power to Enhance Customer Experience

In today’s hyper-connected world, businesses are increasingly realizing the significance of providing exceptional customer service. A well-defined customer service model…

Workforce

Employee attrition analytics studies why employees leave, why they stay, and how data identify attrition risk. Let's learn to cut turnover.

Employee Attrition Analytics: A Guide About Employee Turnover

Employee attrition analytics allows organizations to identify potential risk areas or areas for improvement, such as high turnover rates in…

A positive work environment improves employee morale, retention, and productivity. It helps making a workplace better for everyone.

Work Environment: What it is, Types & Elements to Create it

A work environment is the setting, social aspects, and physical conditions in which an individual performs their job. It has…

People science is an approach to market research that goes beyond traditional methods to understand the people behind the data.

People Science: What it Means for the Workforce

In recent years, we have seen the transformative power of people science in the world of market research and the…

A strong employee value proposition includes a complete list of benefits. It reduces financial load and improve employee satisfaction.

Employee Value Proposition: What it is, Element + Examples

Owners and managers of businesses have always known that taking care of their employees is good for both sides. Because…

DEI Initiatives

Understanding the Impact of DEI Initiatives on Employee Retention and Organizational Success in 2023

How Companies Can Adapt to the Changing Priorities of Workers Amidst the Great Resignation As the labor market experiences one…

Situational analysis examines how a business maintains its internal and external context. Learn everything you need to know in this post.

Situational Analysis: What It Is, Importance + How to Conduct It

Successful companies understand how to locate and win market positions. But can every company take advantage of opportunities that may…

Live Polls

Use Livepolls as one of the best feedback tools for teachers that empower real-time student feedback for educational transformation. Learn more.

Feedback Tools for Teachers: What They Are + Techniques

Teachers play a critical role in shaping the minds of young people and fostering a…

Using the right interactive conference ideas will make your event more engaging and effective. Polls, quizzes + more can be interactive now.

10 Interactive Conference Ideas to Boost Audience Engagement

The success of any conference, virtual or in-person, depends on audience engagement, allowing attendees to…

Audience engagement tools can be utilized in meetings, conferences, events, training sessions, and educational settings. Learn more.

Audience Engagement Tools: What it is, why to use + Top 5 tools

Consider a time when you had the most fun at an event or when someone…

Christmas trivia cover image

22 Most intriguing Christmas trivia questions to ask this Holiday season

Christmas is observed on December 25th around the world and is marked by celebrations and…

These are some of the best online meeting tools to collaborate with your team and detail how you should choose the right tool for you.

15 Best Online Meeting Tools to Collaborate With Teams

When you think about online meeting tools, most people jump straight to Zoom, Microsoft Teams,…

Quizizz Alternatives are similar platforms that also allow the creation of quizzes, polls, & presentations. Students & teachers will love it!

Top 10 Best Quizizz Alternatives and How To Choose

We talked about the best Kahoot! Alternatives in the past. For many, one of the…

Communities

Online community platforms facilitate interactions and assist in-person gatherings. We'll discuss the 10 best online community platforms.

10 Best Online Community Platforms in 2023

Many businesses have realized the potential of online communities for cultivating client connections, offering varying…

Tired of getting the wrong sample for your research studies? Learn how to find market research participants and gather accurate insights!

Market Research Participants: What They Are + Steps

Finding the right Market Research Participants for your research studies can be challenging. That’s why…

Digital ethnography is research to translate theoretical + methodological insights from social sciences to digital humanities.

Digital Ethnography: Turning Research Inside-Out

Why are we just now paying attention to such an essential aspect of our consumer…

An insight community provides clients with a private online space where they can regularly discuss research-related topics. Learn more.

Insight Community: How to Maximize Your Data

Implementing an insight community has recently become the most widely used research method. There is…

Audience research seeks to answer a variety of business questions such as how customers feel about existing products. Learn more.

Audience Research: Level up your Market Research Game

Have you ever wondered what’s the role of your audience in research? can you identify…

customer groups

Customer Groups: Maximizing the value of collected data

Customer groups can be a powerful way to maximize your value. You may find that…

Audience

Target audience analysis examines the audiences' demographics, values, interests, & buying habits. Knowing it can help you make better plans.

Target Audience Analysis: What is it, Steps to follow

Understanding and recognizing your target audience is the most important step in any successful marketing…

Tired of getting the wrong sample for your research studies? Learn how to find market research participants and gather accurate insights!

Market Research Participants: What They Are + Steps

Finding the right Market Research Participants for your research studies can be challenging. That’s why…

Aim to avoid selection bias and excel at sampling without affecting the validity of your data. Learn more about it.

Selection Bias: What it is, Types & Examples

Researchers may need help with findings that don’t match the realities of the target community.…

undercoverage bias

Undercoverage Bias: How to Avoid it in Survey Research

Convenience sampling is one of the most common forms of sample selection when conducting a…

Digital ethnography is research to translate theoretical + methodological insights from social sciences to digital humanities.

Digital Ethnography: Turning Research Inside-Out

Why are we just now paying attention to such an essential aspect of our consumer…

An insight community provides clients with a private online space where they can regularly discuss research-related topics. Learn more.

Insight Community: How to Maximize Your Data

Implementing an insight community has recently become the most widely used research method. There is…

LATEST POSTS

Discover the latest posts of our blog

  • Survey Research
    Market Research Market Research

    Survey Research: Definition, Examples and Methods

    Survey Research is a quantitative research method used for collecting data from a set of respondents. It has been perhaps […]

  • Find out how the Service Profit Chain increases profits by giving great customer service and keeping workers interested. Learn more.
    CX

    Service Profit Chain: What it Is + Step-by-Step Guide

    Researchers at Harvard University came up with the service-profit chain. It talks about how the happiness of workers affects the […]

  • Customer experience software platforms tend to rely on a customer feedback loop based on two emotions: Delight and Rage. Let's discuss it.
    CX

    Three Emotions that Really Matter in CX — Tuesday CX

    Technology is amazing. We continue to explore new areas in customer experience strategy, such as machine learning in customer service, […]

  • Use Livepolls as one of the best feedback tools for teachers that empower real-time student feedback for educational transformation. Learn more.
    LivePolls

    Feedback Tools for Teachers: What They Are + Techniques

    Teachers play a critical role in shaping the minds of young people and fostering a love of learning. To ensure […]

  • When it comes to research, ethics is a crucial component that guides how we conduct our studies. Learn everything about it.
    Academic Research

    Ethics in Research: Understanding its Importance + Best Practices

    Academic research and writing play a crucial role in the advancement of knowledge and the progress of society. The pursuit […]

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POPULAR POSTS

  • Survey Research
    Survey Research: Definition, Examples and MethodsJun 8, 2023
  • Find out how the Service Profit Chain increases profits by giving great customer service and keeping workers interested. Learn more.
    Service Profit Chain: What it Is + Step-by-Step GuideJun 7, 2023
  • Customer experience software platforms tend to rely on a customer feedback loop based on two emotions: Delight and Rage. Let's discuss it.
    Three Emotions that Really Matter in CX — Tuesday CXJun 6, 2023

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