CX- Feedback Settings
This section enables us to share feedback and survey to sub-account users. These are the users you want to give access to your survey to.
To share the Feedback, go to:
Customer Experience >> Click on 'Share Feedback'
How to add sub-account users?
For adding sub-account users, follow the below steps:
- Click on Account >> Organization.
- Here click on Add User.
- Click on New User if you wan to add a new sub-account user or on Existing User if you wan to choose an existing user as sub-account user.
- Go back to Customer Experience main page and click on Share Feedback
- Choose sub-account user from the drop-down menu.
- Click on Save Changes.