CX- Feedback Settings

This section enables us to share feedback and survey to sub-account users. These are the users you want to give access to your survey to.

To share the Feedback, go to: Customer Experience >> Click on 'Share Feedback'

How to add sub-account users?

For adding sub-account users, follow the below steps:

  • Click on Account >> Organization.
  • Survey Software Help Image
  • Here click on Add User.
  • Survey Software Help Image
  • Click on New User if you wan to add a new sub-account user or on Existing User if you wan to choose an existing user as sub-account user.
  • Survey Software Help Image
  • Go back to Customer Experience main page and click on Share Feedback
  • Survey Software Help Image
  • Choose sub-account user from the drop-down menu.
  • Survey Software Help Image
  • Click on Save Changes.

Was this article helpful?
Sorry about that
How can we improve it?
Submit