Employee Satisfaction Survey

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What is an Employee Satisfaction Survey?

If you want to run and grow a business that is powered from within with a winning work culture, you can no longer just consider it to be simply a square where employees come, work and leave. In fact, all winning companies understand that a workplace is a living organism which a “pulse” of its own. This “pulse”, is made out of the mood, morale and motivation of all your employees. And the best way to measure, analyse and gain insight on this health of your organization is through Employee Satisfaction Survey.

250+ Free Employee Satisfaction Survey Templates & Survey Examples

Why should you conduct an Employee Satisfaction Survey?

  1. It Provides Anonymity

    If you ask your staff how they’re doing face-to-face, they’re likely to say “just fine” and not much else. Ask them for ways to improve your business in person, and you’re unlikely to get a constructive response. But if you ask it in an employee satisfaction survey in an anonymous format, you’ll open yourself up to a world of insightful feedback. Employees tend to avoid confrontation, and surveys eliminate this factor.

  2. You’ll Get Honest and Unbiased Feedback

    By using an employee satisfaction survey, you’ll allow your employee to speak freely about your company. While what they say may be hard to swallow, it’s to your benefit to receive honest feedback. Your employees will tell you how they really feel and can also offer new ideas to improve your business. Park your ego and encourage your staff to be brutal and honest.

  3. It’s a Different Platform Than a Performance Review

    Let’s face it, when you sit down for a employee performance evaluation but they’re often looking for only one thing: more money. Therefore, they’re highly unlikely to say much if they have a concern or complaint about your business. Using an employee satisfaction surveys given out at times other than performance reviews is a way to get more actionable commentary.

  4. You Can Reduce Turnover

    By allowing your employees to express themselves, you’ll reduce turnover at your company. When you think of all the resources that go into hiring a new staff member – including paperwork, training, and the inevitable mistakes – you’ll understand that keeping turnover at a minimum is a key to success.

  5. Your Staff Will Be Engaged and More Productive

    If your staff understands that you truly care about them and value their feedback, they’re much more likely to be†engaged in your company’s long-term goals, and will ultimately increase productivity.

Employee Satisfaction Survey Types

QuestionPro Workforce is the pioneering platform that allows organizations across the globe to create, send and analyse employee satisfaction surveys that enables insightful workforce intelligence.

The platform has 3 distinctive employee satisfaction survey types, each with the option to create a survey from scratch or selecting a ready-made employee survey template and simply editing it to suite your needs :

  1. Standard Survey : Here you can create a typical employee satisfaction survey using standard and advanced question types, powerful survey logic and branching options.
  2. 360 Review : This survey type enables you to conduct company-wide employee engagement surveys with specialized analytics.
  3. Pulse : A pulse question is simplistic and short, but powerful employee satisfaction survey that measures your employee mood and morale quickly with effective analytics.
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Robust features for Employee Satisfaction Survey with QuestionPro Workforce

Pulse App

Pulse App

Powerful, lightweight and aesthetically appealing mobile app for your employees to answer Pulse surveys, provide feedback and share suggestions. It’s the ideal employee satisfaction survey app to keep a real-time track on your office mood and morale.

Organization Health Index (OHI)

Organization Health Index (OHI)

While you might feel your organization is doing well in terms of employee satisfaction, but how are you faring against other organizations in your business domain? Now you don’t have to guess it, because Workforce lets you measure it!

Employee Score Card

Employee Score Card

One of the most critical inventions of Workforce where you get a detailed view of an employee's key strengths and weaknesses to improve on based on the employee satisfaction survey data.

Cross-team Benchmarking

Cross-team Benchmarking

One of the most important evaluations for employers is to see how employees fare against each other at a team level. This is a critical analysis report by Workforce that helps organizations make important human resource decisions at the team management level.

360 Leadership Assessment

360 Leadership Assessment

Leaders and team leads across a company are employees too, and require special attention when it comes to evaluations of their strengths and weaknesses. The Workforce 360 Leadership Assessment report is a powerful employee satisfaction survey that gives leaders a critical insight into how they evaluate themselves VS their peers, on the same questions.

Using Employee Satisfaction Survey - Things To Remember

With many ways to create a survey and so many options for customization, whatever kind of questionnaire you need, QuestionPro can help you create it. If you're looking at other survey creators, think about these following questions:

Create Surveys


What is creating an account like? Can you easily sign up for free in just a few seconds using your email or social media accounts? How is their template library? Do they have over 100 different templates, 30 of which that deal with human resources, available for editing and customizing? What if you have a survey that you've created already? Can you easily import it?

When you go with QuestionPro, you can have all of these features, plus more!

Collect Responses


When you're finished with your survey, what sort of options for distribution do you have? Are you able to create email lists where you can easily upload email addresses in bulk? Do you have access to the direct URL plus custom HTML code so you can easily embed it into your website or blog? How about if you need to buy respondents to take your survey?

With QuestionPro, you can do all of the above, plus a lot more!

Analyze Results


With your questionnaire distributed and results piling up, what are you able to do with them all? Can you perform various analysis, such as TURF or trend, or do data filtering? What sort of data visualization tools do you have at your disposal? Can you create professional looking word clouds and infographics?

QuestionPro is able to perform everything mentioned and more!

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