We would like to clarify how Custom Variable Mapping works in QuestionPro CX.

What exactly does the Sync button update?

Which areas are affected when Sync is executed, for example:

• existing surveys
• dashboards / analytics
• raw data exports
• response viewer

If the Display Name of a Custom Variable is updated (for example to correct wording), how is this reflected in:

existing surveys

historical responses

future responses and exports